3. Troubleshooting Functional Failures in Operation

No.

Troubleshooting Steps and Command

Action

 

 

 

7

Execute the show dot1x logging

If "Failed to assign VLAN.(Reason: No Tunnel-Type Attribute)" is output, the

 

command and check to see if dynamic

dynamic assignment has been failed as there is no Tunnel-Type attribute in the

 

assignment of VLAN authentication

RADIUS attribute of the RADIUS frame. Add the Tunnel-Type attribute in

 

(dynamic) failed.

setting of the RADIUS attribute for the RADIUS server.

 

 

If "Failed to assign VLAN.(Reason:Tunnel-Type Attribute is not VLAN(13) )"

 

 

is output, the dynamic assignment has been failed as the value of Tunnel-Type

 

 

attribute of the RADIUS attribute is not VLAN(13). Set the value of

 

 

Tunnel-Type for the RADIUS server to VLAN(13).

 

 

If "Failed to assign VLAN.(Reason: No Tunnel-Medium-Type Attribute)" is

 

 

output, the dynamic assignment has been failed as there is no

 

 

Tunnel-Medium-Type attribute of RADIUS server. Add the

 

 

Tunnel-Medium-Type attribute in setting of the RADIUS attribute for the

 

 

RADIUS server.

 

 

If "Failed to assign VLAN. (Reason: Tunnel-Medium-Type Attribute is not

 

 

IEEE802(6) )" is output, the dynamic assignment has been failed as the value of

 

 

Tunnel-Medium-Type attribute is not IEEE802(6) or the Tag value did not

 

 

match with the Tag of the Tunnel-Type attribute although the

 

 

Tunnel-Medium-Type value was matched. Set the Tunnel-Medium-Type

 

 

attribute value of the RADIUS attribute for the RADIUS server or Tag to the

 

 

correct value.

 

 

If "Failed to assign VLAN.(Reason: No Tunnel-Private-Group-ID Attribute)" is

 

 

output, the dynamic assignment has been failed as Tunnel-Private-Group-ID

 

 

attribute of the RADIUS attribute for the RADIUS server is not set. Set the

 

 

Tunnel-Private-Group-ID attribute of the RADIUS attribute for the RADIUS

 

 

server.

 

 

If "Failed to assign VLAN.(Reason: Invalid Tunnel-Private-Group-ID

 

 

Attribute)" is output, the dynamic assignment has been failed as

 

 

Tunnel-Private-Group-ID attribute of the RADIUS attribute contained an illegal

 

 

value. Set the correct VLAN ID for the Tunnel-Private-Group-ID attribute of

 

 

the RADIUS attribute for the RADIUS server.

 

 

If "Failed to assign VLAN. (Reason: The VLAN ID is out of range.)" is output,

 

 

the dynamic assignment has been failed as VLAN ID set for the

 

 

Tunnel-Private-Group-ID attribute of the RADIUS attribute for the RADIUS

 

 

server was out of range. Set the correct VLAN ID for the

 

 

Tunnel-Private-Group-ID attribute.

 

 

If "Failed to assign VLAN. (Reason: The port doesn't belong to VLAN.)" is

 

 

output, the dynamic assignment has been failed as authentication port does not

 

 

belong to the VLAN ID specified for the Tunnel-Private-Group-ID attribute of

 

 

the RADIUS attribute for the RADIUS server. Match the VLAN ID set for the

 

 

Tunnel-Private-Group-ID attribute of the RADIUS attribute for the RADIUS

 

 

server with the VLAN ID of MAC VLAN set on the authentication port.

 

 

If "Failed to assign VLAN. (Reason: The VLAN ID is not set to radius-vlan.)"

 

 

is output, the VLAN ID specified for the Tunnel-Private-Group-ID attribute as

 

 

the RADIUS attribute for the RADIUS server was not the target for VLAN

 

 

authentication (dynamic). Match the VLAN ID set for the

 

 

Tunnel-Private-Group-ID attribute of the RADIUS attribute for the RADIUS

 

 

server with the VLAN ID of MAC VLAN set on the authentication port.

 

 

Otherwise, see the log of the RADIUS server and check to see if authentication

 

 

failed.

 

 

 

If communication is not possible on the port or VLAN on which IEEE 802.1X runs, isolate the problem by following failure analysis methods shown in the table below. Otherwise, see "3.5 Layer 2 Network Communication Failure."

[IP8800/S3600] [IP8800/S2400]

91

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NEC IP8800/S6700 Command and check to see if dynamic, Assignment of Vlan authentication, Correct value, Server, Failed

IP8800/S6700, IP8800/S3600, IP8800/S6600, IP8800/S6300, IP8800/S2400 specifications

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