What to do if ...

?

The following table shows other operating irregularities which are not displayed with an error message.

Error

Possible cause

Remedy

 

 

 

Uneven browning

Suction plate not correctly locked

Lock suction plate correctly

 

 

 

 

Nominal oven temperature too high

Select lower temperature and increase

 

 

cooking time

 

Not pre-heated

Always pre-heat Combis

 

 

 

 

Bypass pipe greasy

Clean bypass

 

 

 

 

Incorrect accessories, containers

Use suitable accessories and

 

 

containers

Control elements not illuminated and

No power connection, external failsafe

Call customer service

do not react when switched on

triggered

 

Appliance does not react to information

Software has hung itself up

Hold down the ON/OFF switch for 5

entered

 

seconds or disconnect appliance for 5

 

 

seconds

Appliance cannot be switched on or

ON/OFF has been locked for 3

Try again after 3 seconds

off

seconds

 

Oven is not lit inside

Oven light fault

Call customer service

 

 

 

Water sprays from air outlet when door

Steam measuring line blocked

Clean steam measurement line; see

is closed

 

“Daily servicing and maintenance”

 

Appliance drain blocked

Clean outflow

 

 

 

Water sprayed out of steam generator

Automatic rinsing of steam generators

Activate automatic rinsing

into oven during operation

has not been carried out for some

The next date change or the following

 

time, i.e. it is continually deselected

 

day will be adequate

 

 

 

 

 

Water inside the oven

Outflow blocked

Descale

 

 

 

Water running out of base of appliance

Outflow connection blocked or covered

Remove object

 

 

 

 

Outflow blocked

Rinse condenser and outflow

 

 

thoroughly, clean/check own drain

 

 

system

Black marks inside oven

Incorrect cleaning agent

Use genuine CONVOClean and

 

 

CONVOCare cleaning agents

 

Water hardness too high

See Water Quality Recommendations

 

 

in Warranty

Automatic cleaning (CONVOClean

Water pressure too low

Increase pressure at installation

system) gives poor cleaning results

 

location

 

Incorrect cleaning agent

Switch to CONVOClean

 

 

 

 

Degree of soiling incorrectly set

Select higher cleaning level

 

 

 

Caution:

If an error cannot be rectified with the aid of this list, please contact your qualified Cleveland Range authorized service representative.

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Cleveland Range OVEN STEAMER manual Error Possible cause Remedy