Appendix C Troubleshooting | Datalogic Scanning PDA manual

Appendix C

Troubleshooting

Overview

This section contains the following information:

•“RF Connectivity” on page 64

•“Windows Firewall Issues” on page 65

•“Network Domain File Transfer Troubleshooting” on page 69

•“Windows XP Home” on page 72

•“Sample Reports” on page 75

•“Technical Support” on page 74

User’s Manual

63

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Datalogic Scanning PDA user manual Appendix C Troubleshooting

Contents

User’s Manual Datalogic Mobile, Inc DisclaimerPatents Table of Contents Printing Reports Terminal Properties Appendix D. Glossary Definitions Payment and Taxes Infringement General Provisions Overview Preface Manual Formatting Conventions Registration Style Conventions Quick Start Advantages Introduction Features Complete System/Workstation Minimum System RequirementsSupported portables System Requirements Establish Communication to Terminals Installing FMUFMU Installation Options Before You Begin Using Firewalls Setting Up File SharingFirewalls and File Sharing \Program Files\Datalogic\FMU\Workstation\Pack- ages Setting Up FMU Complete SystemSeparate Workstation/Server FMU Server Architecture Single Server SupportFMU Console Terminals Single Server Terminal Groups Multiple Server Support FMU’s Technology Chapter About FMU FMU Server and Client Maintaining Current Files User Interface Menu Toolbar Start Shortcut Tree View List View Most features of FMU can be accessed several different ways FMU Start FMU Components Groups ConfigurationConfiguration Assigned Pa Terminal Servers Available Packages Assigned PackagesTerminal Menu FileAdd Update Terminals Now Assign PackagesExit Edit View Help Printing Reports Toolbar About FMU Managing Servers Chapter FMU Operation Adding a Server NameIP Address Server Path Server Error Log Deleting a ServerViewing or Editing Server Properties Updates Allow olderAdd License Group Configuration Settings Working with GroupsAdding a Group Deleting a Group Renaming a Group Adding and Assigning Packages Adding Files to a Package Adding a Package RF Card SourceDestination Keyboard Firmware Adding a Firmware Image FileTerminal type Image Board Viewing a File List Terminals Assigning a Package IP Address Terminal SetupAdding Terminals Terminal Check-in Terminal Properties Delete Terminal Working with Files File PropertiesAbout Files FMU Operation Configuration Settings Configuration Settings Reset Values All OffAll On Configure Symbology Settings Symbology Settings Configure Device Settings Device Settings Gateway Network SettingsDescription Action Enable Dhcp Subnet Mask FDU Configuration Settings Imager Configuration Settings 2D Imager Settings Configuration Settings Terminal to FMU Server Communications Windows Mobile Direct ConnectEnabling a Terminal for FMU with Direct Connect WinCE Have an RF connection. See RF Connection on Update TimeExplore Terminal Updating Terminals Enabling Terminals for RF Connectivity RF Connection Select Manual or Dhcp For the update to run Click OK to complete the setup Updating RF Terminals Exploring an RF Terminal Scheduled Update Time Terminal Configuration Settings Terminal Configuration Terminal Report MIB Files Snmp Concepts Datalogic MIBs Additional Resources Setting up your Dhcp Server Appendix B Dhcp Server Setup Dhcp Server Setup Appendix C Troubleshooting Start RF Connectivity FMUTrapshot Windows Firewall IssuesHow to Open Ports in the Windows Firewall Used by Ports FMUFast Troubleshooting Click Add Port Troubleshooting Network Domain File Transfer Troubleshooting Troubleshooting User’s Manual Installing the Server Only component using XP Home Windows XP HomeCreating a Share in Windows XP Home Windows XP Home Technical Support Reseller Technical SupportTelephone Technical Support Terminal Report F00000001 Sample Reports Troubleshooting Check Digit 1D Bar Code2D Bar Code ActiveSync Falcon Management Utility FMU Falcon ConfigDevice Partnership Portable Data Server Error LogNetwork ID Packages Locator URL SymbologyStart Subnet Mask Tracert Falcon Management Utility NET AddArchitecture Basic Files Complete System Control Datalogic MIBs Printing MIB MIB Files Network Network Settings PackageKeystrokes Menubar XML TroubleshootingUniform Resource Locator URL USB User Interface Index User’s Manual Index Ascii Character Set Corporate Headquarters