Troubleshooting Your System 129
6
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7
Run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9
Open the system. See "Opening and Closing the System" on page 54.
10
Remove processor 2, leaving only processor 1 installed. See "Processors" on page93.
To locate the processors, see Figure6-2.
If only one processor is installed,
see
"Getting Help" on page147
.
11
Close the system. See "Opening and Closing the System" on page 54.
12
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13
Run the appropriate online diagnostic test.
If the tests complete successfully, go to step19.
14
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15
Open the system. See "Opening and Closing the System" on page 54.
16
Replace processor 1 with another processor of the same capacity. See "Processors" on page93.
17
Close the system. See "Opening and Closing the System" on page 54.
18
Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1.
See
"Getting Help" on page147
.
19
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
20
Open the system. See "Opening and Closing the System" on page 54.
21
Reinstall the processors that you removed in step10. See "Processors" on page 93.
22
Close the system. See "Opening and Closing the System" on page 54.
23
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists,
see
"Getting Help" on page147
.
Book.book Page 129 Friday, February 3, 2006 11:09 AM