150, 152 | Dell 2950 guide

Before You Call	150
Contacting Dell	152
Glossary	169
Index	177

Contents

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Image 9

Dell 2950 owner manual 150, 152

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2950 Systems January Contents Baseboard Management Controller Configuration Installing a SAS Controller Daughter Card Expansion Card Installation GuidelinesRemoving a SAS Controller Daughter Card Removing the Left Expansion-Card Riser Board General Memory Module Installation Guidelines100 101 Troubleshooting an External Scsi Tape Drive 123 Troubleshooting System Cooling Problems 119111 112 Returning Items for Warranty Repair or Credit 149 Contents Using Server Administrator Diagnostics 131132 133 152 150 Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Whether the system has been powered on LCD lights amber when the system needsUSB connectors Messages Amber About Your System Hard-Drive Indicator Codes About Your System Connecting External Devices Back-Panel Features and Indicators Redundant Power Supply Indicators Power Indicator CodesIndicator Function Green indicates that the power supply is operational LCD Status Messages NIC Indicator Codes Support E1114 Temp Ambient E1000 FAILSAFE, CallE1116 Temp Memory E12nn Xx PwrGd E1414 CPU # Thermtrip E1410E1418 CPU # Presence E141C CPU Mismatch E1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # Predictive E1711 E1810 HDD ## FaultPCI Perr Slot # E1712 E2011 Mem Config Err E1A11 PCI Rsr ConfigE2013 Shadow Bios Fail E1811 HDD ## Rbld Abrt E2018 Prog Timer E2017 Timer FailE2019 Parity Error E201F Drac Config Crd # Dimm ## E2111 SBE Log DisableE2112 Mem Spare Crd # E2113 Mem Mirror Crd # Solving Problems Described by LCD Status Messages Removing LCD Status MessagesI1912 SEL Full System Messages Diskette drive n seek Diskette subsystem resetFailure Diskette read failure Configuration. DIMMs must Error Incorrect memoryBe installed in pairs Error Remote Access No boot sector on hard drive No boot device availableNo timer tick interrupt Northbound merge error Error Slot n Error EmbeddedActual Link Width is n PCIe Training Error Slot n PCI Bios failed to install Please run Setup program Seek errorROM bad checksum = address Sector not found Update loaded for Timer chip counterWrite fault Write Fault on selected Alert Messages Diagnostics Messages About Your System Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program System Setup Options Using the System Setup ProgramMain Screen Including size, type, and speed CPU InformationLogical Processor option. See Table Using the Setup Password on System Setup Program Options Description Boot SequenceVirtual CD-ROM may be present From external devices CPU Information Screen Integrated Devices Screen System Security Screen Serial Communication Screen Exit Screen Using the System Password System and Setup Password Features Using the System Setup Program Deleting or Changing an Existing System Password Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup Module Using the System Setup Program Recommended Tools Installing System Components Sideplane Inside the SystemHot-pluggable fans Control panel Hard Drive and Media Bay Configurations Front BezelRemoving the Front Bezel Opening and Closing the System Replacing the Front BezelOpening the System Closing the System Hard Drives Removing a Drive Blank Before You Begin Installing a Drive Blank Installing a Hot-Plug Hard DriveRemoving a Hot-Plug Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Replacing a Hard-Drive Carrier Screws SATAu drive carrier Installing a SAS Hard Drive Into a SATAu Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Installing System Components Sata hard-drive Hole labels Power Supplies Pull the power supply straight out to clear the chassis Removing a Power Supply Removing the Power Supply Blank Replacing a Power Supply System Fans Installing the Power Supply BlankRemoving a System Fan System includes four hot-pluggable cooling fans Replacing a Cooling Fan Cooling Shroud Installing the Cooling Shroud Removing the Cooling ShroudShroud hinges Fan bracket Removing the Fan Bracket Fan Brackets Fan bracket slot in power Tabs Supply cage SAS Controller Daughter CardReplacing the Fan Bracket Installing a SAS Controller Daughter Card 12. Installing a SAS Controller Daughter Card Card SAS backplane a Inch x6 backplane Backplane Card Inch x4 backplaneSAS backplane B RAID Battery Installing a RAID BatteryRemoving a SAS Controller Daughter Card SAS RAID controller daughter card battery Removing a RAID Battery Expansion Card Installation Guidelines Configuring the Boot DeviceInstalling an Expansion Card Expansion Cards Expansion card Expansion-Card Cage Removing an Expansion CardRemoving the Expansion-Card Cage Lift the cage straight up to clear the chassis. See Figure Replacing the Expansion-Card Cage Installing a RAC Card Removing the Optical Drive Optical Drive Optical drive Installing the Optical Drive Removing the Diskette Drive From the System Diskette Drive Installing the Diskette Drive Into the System Installing the Diskette Drive Into the Drive Carrier Removing the Diskette Drive From the Drive CarrierDiskette drive release tabs Scsi Tape Drive Removing and Installing an Internal Scsi Tape Drive Tape drive Release latch System Memory General Memory Module Installation Guidelines Installing Memory Modules Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring Support Installing System Components Removing Memory Modules Activating the Integrated NIC TOE ProcessorsRemoving a Processor 28. Installing and Removing the Heat Sink Heat sink Processor shield ZIF socket Socket key Installing a Processor System Battery Replacing the System BatterySystem battery is a 3.0-volt V, coin-cell battery Negative side of battery Removing the Left Expansion-Card Riser Board Expansion-Card Riser Boards Riser securing tabs Riser securing slots Installing the Left Riser Board Guide pins System board socket Installing the Central Riser BoardRemoving the Central Riser Board 100 Sideplane Board Removing the Sideplane Board101 Backplane connector Pins Installing the Sideplane Board SAS Backplane Board Removing the SAS Backplane Board103 Pin Securing slots Securing tabs Installing the SAS Backplane Board Control Panel Assembly Service-only Procedure Removing the Control Panel Assembly105 Installing the Control Panel Assembly System Board Service-only Procedure Removing the System Board107 Release pin System-board securing tabs Installing the System Board 109 110 Safety First-For You and Your System Start-Up Routine111 Troubleshooting IRQ Assignment Conflicts Troubleshooting External ConnectionsChecking the Equipment Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Problem Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device115 Troubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humidity Troubleshooting a Damaged System System was dropped or damaged117 Troubleshooting Power Supplies Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting a Fan119 Troubleshooting System Memory Troubleshooting a Diskette Drive Error message indicates a diskette drive problem121 Action Troubleshooting an Optical Drive Troubleshooting an External Scsi Tape Drive123 Troubleshooting a Hard Drive 125 Troubleshooting a SAS or SAS RAID Controller Daughter Card 127 Troubleshooting Expansion Cards Troubleshooting the Microprocessors 129 130 System Diagnostics Features Using Server Administrator DiagnosticsWhen to Use the System Diagnostics 131 System Diagnostics Testing Options Running the System DiagnosticsUsing the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results133 134 Jumpers and Connectors System Board Jumpers135 Password feature is disabled Default The password feature is enabled 137 System Board Connectors 138 139 SAS Backplane Board ConnectorsSecondary SAS Sasb Drive 5 SASDRV5 Drive 3 SASDRV3 Drive 2 SASDRV2 Drive 3 SASDRV3 Drive 1 SASDRV1 140 Secondary SAS Sasb Primary SAS Sasa 141 Expansion-Card Riser-Board Components and PCI Buses Sideplane Board ConnectorsControl panel Ctrl Pin guides Optional PCI-X Left Expansion-Card Riser Board Components 143 Optional PCIe Expansion-Card Central Riser Board Components 145 146 Technical Assistance Online Services147 Getting Help Automated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service 149 150 Before You Call 151 152 Contacting Dell 153 154 155 General Support 01-899-753-0777 156 157 158 General Support dial from within Jamaica only Getting Help 159 160 161 162 General Support 001-800-882-1519General Support 001-800-220-1006 163 164 165 166 167 168 Amperes AC Alternating current 169BTU British thermal unit Celsius Cm Centimeters Cmos Complementary metal-oxide semiconductor 170 171 FahrenheitKilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 172 173 System diskette See bootable diskette 174TCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 175 176 Connectors expansion-card riser 177Index SAS hard drive in a SATAu drive carrier Hard drive installing Sata in a SATAu 179 BoardPCI buses expansion-card riser SAS backplane board, 103 SAS controller daughter TOE 181 182