Support questions, Online courses, Technical support | Dell G7279

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	• Latest drivers for my computer	D e l l S u p p o r t We b s i t e — support.dell.com
	• Answers to technical service and	The Dell Support website provides several online tools, including:
	support questions	• Solutions — Troubleshooting hints and tips, articles from technicians,
	• Online discussions with other users and
	• Online discussions with other users and	and online courses
	technical support	• Community Forum — Online discussion with other Dell customers
	• Documentation for my computer
	• Documentation for my computer	• Upgrades — Upgrade information for components, such as memory,

		the hard drive, and the operating system
		• Customer Care — Contact information, order status, warranty, and
		repair information
		• Downloads — Drivers, patches, and software updates
		• Reference — Computer documentation, product specifications, and
		white papers

	• How to use Windows XP	W i n d o w s X P H e l p a n d S u p p o r t C e n t e r
	• Documentation for my computer	1 Click the Start button and click Help and Support.
	• Documentation for devices	2 Type a word or phrase that describes your problem and click the arrow
	(such as a modem)	icon.
		3 Click the topic that describes your problem.
		4 Follow the instructions on the screen.

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Finding Information for Your Computer

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Dell G7279, MTC2 Support questions, Online courses, Technical support, Documentation for my computer, Repair information

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft Windows Resolving Software and Hardware Incompatibilities Advanced TroubleshootingUsing Microsoft Windows XP System Restore Adding or Replacing a Second Hard Drive Appendix Safety Instructions Safety Instructions W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer Microsoft Windows License Label Online courses Downloads Drivers, patches, and software updatesSupport questions Technical support Setting Up and Using Your Computer Setting Up a PrinterConnecting a Parallel Printer Printer Cable Parallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer Cable Notches Connecting to a Network Adapter Setting Up a Home and Office NetworkUSB connector on computer Click Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Network wall jack Network cable Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Click Exact Copy Helpful Tips Hyper-ThreadingClick Hardware and click Device Manager Turning Off Your Computer Booting to a USB DeviceTurn Off Computer Turn off computer window, click Turn off Finding Solutions Solving Problems W . d e l l . c o m s u p p o r t . d e l l . c o m See Floppy drive problems Battery ProblemsDrive Problems Finding Help Information CD drive problems Back of floppy disk Write-protected Not write- protected Problems writing to a CD-RW drive DVD drive problems Mail, Modem, and Internet Problems Hard drive problems Error Messages General Problems Computer stops responding Program crashes repeatedly Other software problemsProgram stops responding Solid blue screen appears Other technical problems General hardware problems Ieee 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Network integrity Power ProblemsSpeed light Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting If available, install properly Identified a faulty module orError If the problem persists, contact You have identified a faulty If the problem persists orDifferent connector and restart Connector or reinstalled all Memory module/memory Connector placementThat you are installing are Requirements see Dell Diagnostics Starting the Dell Diagnostics Option Function Dell Diagnostics Main MenuTab Function Drivers What Is a Driver?Reinstalling Drivers Identifying Drivers Restoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Click Roll Back Driver Click System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Click the System Restore tab Enabling System RestoreClick Performance and Maintenance Click Performance and Maintenance and click System Advanced Troubleshooting Front View Front and Back View of the ComputerOn computers with an optional floppy drive Adding Parts Computer. Instead, perform an operating system shutdown Back View Network jack Removing the Computer Cover Guide Computer cover Cover latch Back of computer Looking Inside Your Computer System Board Adding Cards Securing screw Filler bracket Crossbar Card Card cutoutNot fully seated card Fully seated card Bracket Adding or Replacing the AGP Card PCI connector Installing an AGP CardNotch Lever Tab Card clip AGP connector AGP card Card clip lever Slot connector Adding or Replacing a Second Hard Drive Screws Existing hard driveDrive bracket Drive bracket Adding a Floppy Drive Middle tab Side hinges Front panel Top tabBottom tab Tabs Insert Top bracket screw Drive bracket Floppy drive Side hinges Front panel Adding a Second CD or DVD Drive Bottom tab Adding Parts Insert Tabs Drive Alignment screws Drive Securing screw Side hinges Front panel Adding Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Securing clips Connector Notch Replacing the Computer Cover Expansion Bus SpecificationsSystem Information Appendix Other factors Ports and ConnectorsMemory Drives Audio PowerVideo Network Overview System SetupEnvironmental System Setup Screens Viewing SettingsKeys Action Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords Changing Boot Sequence for Future Boots Replacing the Battery Battery Battery socket FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Class a Class B Contacting Dell FCC Identification Information Appendix Appendix Appendix Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix 100 101 102 103 104 105 106 Index Index 107 Compatibility, 27 restore to previous operating Index Help files accessing, 9108 Index Wizards Program Compatibility Wizard Wizard, 27 reinstalling, 47 scanner, 34 System RestoreIndex 109 Index 110