Dell G7279, MTC2, DMC CD drive problems, Back of floppy disk Write-protected Not write- protected

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

TEST THE DRIVE —

•Insert another disk to eliminate the possibility that the original floppy disk is defective.

•Insert a bootable floppy disk and reboot the computer.

ENSURE THAT THE DISK IS NOT FULL OR WRITE-PROTECTED — Ensure that the disk has available space and that it is not write-protected (locked). See the following figure.

back of floppy disk

write-protected

not write- protected

NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable.

CLEAN THE DRIVE — Use a commercially available cleaning kit.

CD drive problems

NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD.

ADJUST THE WINDOWS VOLUME CONTROL — Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

22

Solving Problems