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Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

NOTE: The Service Tag for your computer is located at the top of each test screen.

Option

Function

 

 

Express

Performs a quick test of devices. This test typically takes 10 to 20 minutes and

Test

requires no interaction on your part. Run Express Test first to increase the

 

possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes an hour or more and

Test

requires you to answer questions periodically.

 

 

Custom

Tests a specific device. You can customize the tests you want to run.

Test

 

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test

Tree

based on the symptom of the problem you are having.

 

 

2If a problem is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 90).

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and problem description.

 

 

Help

Describes the test and may indicate requirements for running the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains your configuration information for all devices from

 

system setup, memory, and various internal tests and displays it in the device list

 

in the left pane of the screen. The device list may not display the names of all the

 

components installed on your computer or all devices attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test settings.

 

 

4Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

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Advanced Troubleshooting

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Dell DMC, MTC2, G7279 manual Dell Diagnostics Main Menu, Option Function, Tab Function