106 | Dell G7279, MTC2, DMC instruction

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

U.S.A. (Austin, Texas)	Automated Order-Status Service	toll-free: 1-800-433-9014
International Access Code: 011 AutoTech (portable and desktop computers)		toll-free: 1-800-247-9362
Country Code: 1	Consumer (Home and Home Office)
	Technical Support	toll-free: 1-800-624-9896
	Customer Service	toll-free: 1-800-624-9897
	DellNet™ Service and Support	toll-free: 1-877-Dellnet
		(1-877-335-5638)
	Employee Purchase Program (EPP) Customers	toll-free: 1-800-695-8133
	Financial Services website: www.dellfinancialservices.com
	Financial Services (lease/loans)	toll-free: 1-877-577-3355
	Financial Services (Dell Preferred Accounts [DPA])	toll-free: 1-800-283-2210
	Business
	Customer Service and Technical Support	toll-free: 1-800-822-8965
	Employee Purchase Program (EPP) Customers	toll-free: 1-800-695-8133
	Printers and Projectors Technical Support	toll-free: 1-877-459-7298
	Public (government, education, and healthcare)
	Customer Service and Technical Support	toll-free: 1-800-456-3355
	Employee Purchase Program (EPP) Customers	toll-free: 1-800-234-1490
	Dell Sales	toll-free: 1-800-289-3355
		or toll-free: 1-800-879-3355
	Dell Outlet Store (Dell refurbished computers)	toll-free: 1-888-798-7561
	Software and Peripherals Sales	toll-free: 1-800-671-3355
	Spare Parts Sales	toll-free: 1-800-357-3355
	Extended Service and Warranty Sales	toll-free: 1-800-247-4618
	Fax	toll-free: 1-800-727-8320
	Dell Services for the Deaf, Hard-of-Hearing, or	toll-free: 1-877-DELLTTY
	Speech-Impaired	(1-877-335-5889)
		(1-877-335-5889)

U.S. Virgin Islands	General Support	1-877-673-3355

Venezuela	General Support	8001-3605

106

Appendix

Image 106

Dell G7279, MTC2, DMC manual 106

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft Windows Resolving Software and Hardware Incompatibilities Advanced TroubleshootingUsing Microsoft Windows XP System Restore Adding or Replacing a Second Hard Drive Appendix Safety Instructions Safety Instructions W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer Microsoft Windows License Label Online courses Downloads Drivers, patches, and software updatesSupport questions Technical support Setting Up and Using Your Computer Setting Up a PrinterConnecting a Parallel Printer Printer Cable Parallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer Cable Notches Connecting to a Network Adapter Setting Up a Home and Office NetworkUSB connector on computer Click Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Network wall jack Network cable Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Click Exact Copy Helpful Tips Hyper-ThreadingClick Hardware and click Device Manager Turning Off Your Computer Booting to a USB DeviceTurn Off Computer Turn off computer window, click Turn off Finding Solutions Solving Problems W . d e l l . c o m s u p p o r t . d e l l . c o m See Floppy drive problems Battery ProblemsDrive Problems Finding Help Information CD drive problems Back of floppy disk Write-protected Not write- protected Problems writing to a CD-RW drive DVD drive problems Mail, Modem, and Internet Problems Hard drive problems Error Messages General Problems Computer stops responding Program crashes repeatedly Other software problemsProgram stops responding Solid blue screen appears Other technical problems General hardware problems Ieee 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Network integrity Power ProblemsSpeed light Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting If available, install properly Identified a faulty module orError If the problem persists, contact You have identified a faulty If the problem persists orDifferent connector and restart Connector or reinstalled all Memory module/memory Connector placementThat you are installing are Requirements see Dell Diagnostics Starting the Dell Diagnostics Option Function Dell Diagnostics Main MenuTab Function Drivers What Is a Driver?Reinstalling Drivers Identifying Drivers Restoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Click Roll Back Driver Click System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Click the System Restore tab Enabling System RestoreClick Performance and Maintenance Click Performance and Maintenance and click System Advanced Troubleshooting Front View Front and Back View of the ComputerOn computers with an optional floppy drive Adding Parts Computer. Instead, perform an operating system shutdown Back View Network jack Removing the Computer Cover Guide Computer cover Cover latch Back of computer Looking Inside Your Computer System Board Adding Cards Securing screw Filler bracket Crossbar Card Card cutoutNot fully seated card Fully seated card Bracket Adding or Replacing the AGP Card PCI connector Installing an AGP CardNotch Lever Tab Card clip AGP connector AGP card Card clip lever Slot connector Adding or Replacing a Second Hard Drive Screws Existing hard driveDrive bracket Drive bracket Adding a Floppy Drive Middle tab Side hinges Front panel Top tabBottom tab Tabs Insert Top bracket screw Drive bracket Floppy drive Side hinges Front panel Adding a Second CD or DVD Drive Bottom tab Adding Parts Insert Tabs Drive Alignment screws Drive Securing screw Side hinges Front panel Adding Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Securing clips Connector Notch Replacing the Computer Cover Expansion Bus SpecificationsSystem Information Appendix Other factors Ports and ConnectorsMemory Drives Audio PowerVideo Network Overview System SetupEnvironmental System Setup Screens Viewing SettingsKeys Action Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords Changing Boot Sequence for Future Boots Replacing the Battery Battery Battery socket FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Class a Class B Contacting Dell FCC Identification Information Appendix Appendix Appendix Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix 100 101 102 103 104 105 106 Index Index 107 Compatibility, 27 restore to previous operating Index Help files accessing, 9108 Index Wizards Program Compatibility Wizard Wizard, 27 reinstalling, 47 scanner, 34 System RestoreIndex 109 Index 110