Dell DMC, MTC2 See page 62, and restart, Computer, If the problem persists or, Contact Dell see

Models: DMC G7279 MTC2

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Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible video card failure has

• If the computer has a video card,

 

occurred.

remove the card and reinstall it

A B C D

 

(see page 62), and restart the

 

computer.

 

 

• If the problem still exists, install

 

 

a video card that you know works

 

 

and restart the computer.

 

 

• If the problem persists or the

 

 

computer has integrated video,

 

 

contact Dell (see page 90).

 

 

 

 

A possible floppy or hard drive failure

Reseat all power and data cables

 

has occurred.

and restart the computer.

A B C D

 

 

 

 

 

 

A possible USB failure has occurred.

Reinstall all USB devices, check

 

 

cable connections, and then restart

 

 

the computer.

A B C D

No memory modules are detected.

Reinstall all memory modules (see page 75) and restart the computer.

A B C D

• To eliminate the possibility of a

 

 

faulty memory connector, remove

 

all memory modules (see

 

page 75), reinstall one memory

 

module (if the computer

 

supports a single module), and

 

then restart the computer. If the

 

computer starts normally, move

 

the memory module to a

 

different connector and restart

 

the computer. Continue until

 

you have identified a faulty

 

connector or reinstalled all

 

modules without error.

 

 

= yellow

 

= green

 

= off

 

Advanced Troubleshooting

41

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Dell DMC, MTC2 See page 62, and restart, Computer, If the problem persists or, Contact Dell see, All memory modules see