w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

Memory modules are detected, but a

• If you have one memory module

 

memory failure has occurred.

 

installed, reinstall it (see page 75)

A B C D

 

 

and restart the computer.

 

• If you have two or more memory

 

 

 

 

 

modules installed, remove the

 

 

 

modules, reinstall one module

 

 

 

see page 75), and then restart the

 

 

 

computer. If the computer starts

 

 

 

normally, reinstall an additional

 

 

 

module. Continue until you have

 

 

 

identified a faulty module or

 

 

 

reinstalled all modules without

 

 

 

error.

 

 

If available, install properly

 

 

 

working memory of the same

 

 

 

type into your computer (see

 

 

 

page 75).

 

 

• If the problem persists, contact

 

 

 

Dell (see page 90).

 

 

 

 

 

A possible expansion card failure has

1

Determine if a conflict exists by

 

occurred.

 

removing a card (not the video

A B C D

 

 

card) (see page 62) and then

 

 

restarting the computer.

 

 

2

If the problem persists, reinstall

 

 

 

the card that you removed,

 

 

 

remove a different card, and then

 

 

 

restart the computer.

 

 

3

Repeat this process for each card.

 

 

 

If the computer starts normally,

 

 

 

troubleshoot the last card

 

 

 

removed from the computer for

 

 

 

resource conflicts (see "Resolving

 

 

 

Software and Hardware

 

 

 

Incompatibilities" on page 49).

 

 

4

If the problem persists, contact

 

 

 

Dell (see page 90).

= yellow = green = off

40

Advanced Troubleshooting

Page 40
Image 40
Dell G7279, MTC2, DMC Restart the computer, Identified a faulty module or, Error, If available, install properly, Dell see