Advanced Troubleshooting

Diagnostic Lights

To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 39). These lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, the lights remain green. If the computer malfunctions, the color and sequence of the lights identify the problem.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

The computer is in a normal off

Verify that the computer is plugged

 

condition or a possible pre-BIOS

into a working electrical outlet and

 

failure has occurred.

that you have pressed the power

A B C D

 

button.

 

 

 

 

 

= yellow

 

 

= green

 

 

= off

 

 

Advanced Troubleshooting

39

Page 39
Image 39
Dell MTC2, G7279, DMC Diagnostic Lights, Light Pattern Problem Description Suggested Resolution, Advanced Troubleshooting