Help Overview: Dell Latitude LS Portable Computers User's Guide
Automated Order-Status System
You can call this automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, refer to "Contacting Dell."
Technical Support Service
Dell's
Our technical support staff pride themselves on their track record: more than 90 percent of all problems and questions are taken care of in just one
To contact Dell's technical support service, first refer to "Before You Call" and then call the number for your country as listed in "Contacting Dell."
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, refer to "Contacting Dell."
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit Dell's World Wide Web site at http://www.dell.com. For the telephone number to call to speak to a sales specialist, refer to "Contacting Dell."
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
1.Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box.
For the telephone number to call, refer to "Contacting Dell."
2.Include a copy of the invoice and a letter describing the reason for the return.
3.Include a copy of the Diagnostics Checklist indicating the tests you have run and any
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