Help Overview: Dell Latitude LS Portable Computers User's Guide

Back to Contents Page

Help Overview: Dell™ Latitude™ LS Portable Computers User's Guide

Technical Assistance

Product Information

Help Tools

Returning Items for Warranty Repair or

 

Credit

Problems With Your Order

Before You Call

Technical Assistance

If you need assistance with a technical problem, perform the following steps:

1.Run the Dell Diagnostics as described in "Dell Diagnostics."

2.Make a copy of the Diagnostics Checklist and fill it out.

3.Use Dell's extensive suite of online services available at Dell's World Wide Web site (http://www.dell.com) for help with installation and troubleshooting procedures.

4.If the preceding steps have not resolved the problem and you need to talk to a Dell technician, call Dell's technical support service.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Dell's Express Service Code system may not be available in all countries.

For instructions on using the technical support service, refer to "Technical Support Service" and

"Before You Call."

file:///C/Documents and Settings/Administrator/De.../New Web/Documentation/LS/LS User's Guide/help.htm (1 of 6) [5/31/2000 9:50:12 AM]

Page 123
Image 123
Dell PP01S technical specifications Technical Assistance