personnel to identify the computer and its configuration quickly if you call for assistance.
If Your Computer Is Lost or Stolen
If your computer is lost or stolen, Dell suggests that you perform the following steps:
Call a law enforcement agency to report the lost or stolen computer.1.
Include the service tag in your description of the computer. Ask that a case number
be assigned, and write it down. Also write down the name, address, and telephone
number of the law enforcement agency. If possible, obtain the name of the
investigating officer.
If you know where the computer was lost or stolen, call a law enforcement agency
in that area. If you do not know, call a law enforcement agency where you live.
If the computer belongs to a company, notify the security office of the firm.2.
Call Dell technical assistance to report the missing computer.3.
Provide the computer’s service tag, the case number, and the name, address, and
telephone number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
The Dell support technician will log your report under the computer’s service tag
and flag the computer as missing or stolen. If someone calls Dell for technical
assistance and gives your service tag, the computer is identified automatically as
missing or stolen. The technician will attempt to get the phone number and address
of the caller. Dell will then contact the law enforcement agency to which you made
the report of the missing or stolen computer.
Preparing Your Computer for Travel
To prepare your computer for travel, perform the following steps:
Detach any external devices attached to the computer, and store them in a safe place.
Remove any cables attached to installed PC Cards (you do not have to remove the PC
Card itself).
1.
To maximize battery life, check the charge on your battery. Then fully charge the battery
and any spares you plan to carry with you. For more information, see "Batteries."
2.
For systems running Windows 95, turn off the computer or press <Fn><a> to enter
suspend-to-disk (S2D) mode. (On a French keyboard, press <Fn><q>.) For systems
running Windows 98, turn off the computer.
3.
NOTICE: When you disconnect the AC adapter from the computer, grasp the adapter
cable's connector, not the cable itself, and pull gently but firmly to avoid damaging the
Traveling With Your Computer: Dell Latitude LS Portable Computers User's Guide
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