22Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
23Repeat step 17 through step 22 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.
If the problem is not resolved, see "Getting Help" on page 137.
Troubleshooting an Optical Drive
Problem
•System cannot read data from a CD or DVD in an optical drive.
•Optical drive indicator does not blink during boot.
Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
1Remove the bezel. See "Removing the Bezel" on page 95.
2Try using a different CD or DVD that you know works properly.
3Enter the System Setup program and ensure that the drive’s IDE controller is enabled. See "Using the System Setup Program" on page 31.
4Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 127.
5Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6Open the system. See "Opening the System" on page 47.
7Ensure that the interface cable is securely connected to the optical drive and to the controller.
8Ensure that a power cable is properly connected to the drive.
9Close the system. See "Closing the System" on page 47.
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Troubleshooting Your System
