CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
9Open the system. See "Opening the System" on page 47.
10Ensure that the SCSI controller card is firmly seated in its connector. See "Installing an Expansion Card" on page 72.
11Close the system. See "Closing the System" on page 47.
12Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.
14If you cannot resolve the problem, see "Getting Help" on page 137 for information on obtaining technical assistance.
Troubleshooting a Hard Drive
Problem
•Device driver error.
•One or more hard drives not recognized by the system.
Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
1Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 127.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
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Troubleshooting Your System
