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Dell T105 owner manual Troubleshooting a Damaged System

Models: T105

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Troubleshooting Install Error codes Password Bad error-correction No timer tick interrupt NIC Indicator Codes SATA Configuration Screen Problems With Your Order Diagnostic Lights

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Dell T105 owner manual Troubleshooting a Damaged System

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Contents

Dell PowerEdge T105 Systems Hardware Owner’s Manual w w w . d e l l . c o m s u p p o r t . d e l l . c o m P/N JN551 Notes, Notices, and CautionsMarch Contents 2 Using the System Setup Program 3 Installing System Components System and Setup Password Features Addressing Memory With 8-GB Configurations Chassis Intrusion Switch 4 Troubleshooting Your SystemPower Supply Procedure Troubleshooting an External SCSI Tape Drive 5 Running the System DiagnosticsTroubleshooting System Cooling Problems Troubleshooting a SAS or SAS RAID Controller Dell Enterprise Training and Certification 6 Jumpers and ConnectorsReturning Items for Warranty Repair or Credit Glossary Index Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators NOTE If you turn off the system using power connector Back-Panel Features and Indicatorsserial connector Figure 1-3. NIC Indicators Connecting External DevicesNIC Indicator Codes activity indicator program. See Using the System Setup Program Power Supply IndicatorsWhen off at the same time that the link indicator indicator is off, the NIC is not connected to the Corrective Action Diagnostic LightsSee Troubleshooting Expansion The system is in a normal Table 1-5. Diagnostic Indicator Codes continued System Messages Alert! Incompatible Bad error-correction processor cooling shroud Table 1-6. System Messages continued Not a boot diskette No timer tick interrupterror restore system resources Table 1-6. System Messages continued Table 1-6. System Messages continued The amount of system Time-of-day not set - please run SETUP programTimer chip counter memory has changed Warning Messages drive letter\ is not Diagnostics Messages Alert Messages Responding to Error Messages Using the System Setup ProgramEntering the System Setup Program or confirm your setting change and move the cursor Using the System Setup ProgramCycles through the settings in a field. In many fields Displays the System Setup programs help file for the Main Screen Exiting the System Setup ProgramSystem Setup Options Attachment SATA device such as hard drive, CD drive Memory Information Screen SATA Configuration Screen CPU Information Screen device attached to Port A. When set to Auto default, the Integrated Devices ScreenATA Mode. Off disables the SATA subsystem. ATA Mode device attached to Port B. When set to Auto default, the System Security Screen System and Setup Password Features Exit Screen Using the System Password 4 Press Enter Using the Setup Password Disabling a Forgotten Password Using the System Setup Program Installing System Components Recommended Tools Inside the System heat sink and shroud assembly Opening the System Closing the System Front Drive Bezel Removing the Front Drive Bezel Replacing the Front Drive Bezel front drive bezel Removing an Insert on the Front Drive BezelReplacing an Insert on the Front Drive Bezel Removing and Inserting Blank Drive Inserts drive bezel insert Diskette Drive Removing the Diskette Drive 6 Hold the lever in position and slowly pull the drive out of the bay Installing a Diskette Drive 10 Connect the P7 power cable to the drive. See Figure 13 Close the system. See Closing the System on page Optical and Tape Drives Removing an Optical or Tape Drive optical drive optical drive shoulder screw 10 Close the system. See Closing the System on page Installing an Optical or Tape Drive 7 Remove the three shoulder screws from the insert, and attach one of them to the row of holes and two to the bottom row of holes on the drive. See Figure SCSI card SCSI connectorFigure 3-12. Cabling SCSI to the Optical Disk Drive optical disk drive optical disk drive Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives hard drive in primary hard drive bay Installing a Hard Drive 8 Connect the power cable to the hard drive SATAB data cable to system board SATAA data cable to system board 10 Ensure that all connectors are properly cabled and firmly seated Expansion Cards Removing an Expansion Card 5 Grasp the card by its top corners and ease it out of its connector Installing an Expansion Card SAS Controller Expansion Card top notch on heat sink fan shroud retaining tabs on top of heat sinkclip on hard disk drive fan shroud Memory Memory Module Upgrade KitsMemory Module Installation Guidelines The following components require address space System ROM Installing a Memory Module Removing a Memory Module memory module socket ejectors Microprocessor Removing the ProcessorPage captive screws Figure 3-21. Installing and Removing the Heat Sinkheat sink and shroud assembly pivot bracket Replacing the Processor Cooling Fans Removing the Cooling Fans top release tabs Figure 3-23. Removing and Installing the SAS Controller Cooling Fanbottom connectors cooling fan Replacing the Cooling Fans bottom mounting holes If you are replacing the hard drive cooling fan System Battery fan connector cable Removing the System Battery Installing the System Battery Power Supply Removing the Power Supply power supply Removing the Chassis Intrusion Switch Chassis Intrusion SwitchInstalling the Power Supply Installing the Chassis Intrusion Switch Bezel Service Only Parts Procedure Removing the Bezel Replacing the Bezel alignment slot I/O Panel Assembly Service Only Parts Procedure Removing the I/O Panel Assembly Replacing the I/O Panel Assembly I/O panel securing slot 2 Secure the I/O panel assembly by replacing the screw. See Figure System Board Service Only Parts Procedure Removing the System Board Installing the System Board Two power-supply cables to the POWER and POWER12V1 connectors Start-Up Routine Troubleshooting Your SystemSafety First-For You and Your System Checking the Equipment Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Serial I/O Problems Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supply Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 6 Open the system. See Opening the System on page Troubleshooting a Diskette Drive 5 Open the system. See Opening the System on page Troubleshooting an Optical Drive Troubleshooting an External SCSI Tape Drive Troubleshooting a Hard Drive 6 Check the cable connections inside the system Troubleshooting a SAS or SAS RAID Controller Troubleshooting Expansion Cards 4 Open the system. See Opening the System on page Troubleshooting the Microprocessor 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals System Diagnostics Features Running the System DiagnosticsUsing Dell PowerEdge Diagnostics System Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Selecting Diagnostics Options Using the Custom Test OptionsSelecting Devices for Testing Viewing Information and Results Jumpers and Connectors System Board Jumpers The configuration settings in NVRAM are cleared System Board Connectors 32-bit, 33-MHz PCI Disabling a Forgotten Password Jumpers and Connectors Getting Help Obtaining Assistance Online Services Support Service Problems With Your OrderAutomated Order-Status Service Dell Enterprise Training and Certification Returning Items for Warranty Repair or Credit Before You Call Diagnostics Checklist Name Date Address Phone number Contacting Dell Transaction Sales Xiamen Country City Country City BRTechSupport@dell.com Country City support.ca.dell.com Canada North YorkOntario 1 866 440 Technical Support - Dell Country City Country City Country City Sales under 500 employees Country City Country City Medium Business Division Projectors, PDAs, SwitchesGlobal Customer Programs Home and Small Business Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City 800 300 410 or 800 300 support.ap.dell.com Country City Country City Country City Getting Help Glossary bus - An information pathway between the components of a system. Your system contains an expansion bus that allows the processor to communicate with controllers for the peripheral devices connected to the system. Your system also contains an address bus and a data bus for communications between the processor and RAM directory - Directories help keep related files organized on a disk in a hierarchical, “inverted tree” structure. Each disk has a “root” directory. Additional directories that branch off the root directory are called subdirectories. Subdirectories may contain additional directories branching off them GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes Page Page Page A memory address space of 16 MB to 4 GB Multitasking SVGA - Super video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards system memory - See RAM video adapter - The logical circuitry that provides in combination with the monitor your system’s video capabilities. A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot Glossary Index NumbersPage Page Page

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