Hardware Owners Manual
Dell PowerEdge T310 Systems
July
Notes, Cautions, and Warnings
Hard-Drive Indicator Patterns
Contents
Front-Panel Features and Indicators
LCD Panel Features Optional
2 Using the System Setup Program and
Baseboard Management Controller Configuration
3 Installing System Components
System and Setup Password Features
Cooling Shroud
Removing an iDRAC6 Express Card
Power Distribution Board
4 Troubleshooting Your System
Chassis Intrusion Switch
Control Panel Assembly
Running the Embedded System Diagnostics
5 Running the System Diagnostics
Troubleshooting System Cooling Problems
Troubleshooting a SAS or SAS RAID Controller
7 Getting Help
6 Jumpers and Connectors
System Board Connectors
System Board Jumpers
About Your System
Accessing System Features During Startup
One optional internal half-height tape backup
Front-Panel Features and Indicators
lights display error codes during system startup
Used to troubleshoot software and device driver
LCD Panel Features Optional
errors when using certain operating systems
This button can be pressed using the end of a
Home Screen
Setup Menu
View Menu
NOTE The drive status indicator remains
Hard-Drive Indicator Patterns
hard-drive activity indicator green
Drive-Status Indicator Pattern RAID Only
Back-Panel Features and Indicators
Depending on the configuration of your
NIC Indicator Codes
Guidelines for Connecting External Devices
Power Indicator Codes
Diagnostic Lights Optional
Table 1-1. Diagnostic Indicator Codes
LCD Status Messages
Removing LCD Status Messages
Viewing Status Messages
Table 1-2. LCD Status Messages continued
A fatal system error has
detected when powering
Table 1-2. LCD Status Messages continued
Table 1-2. LCD Status Messages continued
the system are not the
The power supplies in
The system configuration
Remove AC power to the system for 10 seconds and restart the system
Table 1-2. LCD Status Messages continued
reported a PCIe fatal error
missing or bad
SAS cable A is missing
USB cable to the
Table 1-2. LCD Status Messages continued
Table 1-2. LCD Status Messages continued
General failure after video
Table 1-2. LCD Status Messages continued
System Messages
Table 1-3. System Messages
messages for possible causes
out of manufacturing mode
Install memory modules for
The processor speed may be
DISABLED
OS NIC=ENABLED
DISABLED
ENABLED
Table 1-3. System Messages continued
value
address, read
value
address, read
lower for power conservation
MEMTEST lane
failure
detected on
Reseat the expansion cards
configuration settings in the
See Using the System Setup
pins 1 and 3 and reboot the
SAS backplane, USB, or SATA cables are properly connected
Table 1-3. System Messages continued
match in size
geometry
match in rank
count x,x
Table 1-3. System Messages continued
Table 1-3. System Messages continued
occurred and caused
is message
Write fault on
Diagnostics Messages
Warning Messages
Write fault
Other Information You May Need
Alert Messages
About Your System
Using the System Setup Program and UEFI Boot Manager
Choosing the System Boot Mode
F2 = System Setup
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation Keys
Main Screen
System Setup Options
Displays a screen to enable or disable the integrated
Memory Settings Screen
SATA Settings Screen
Processor Settings Screen
Boot Settings Screen
embedded NICs. The NICs may also be accessed through
Integrated Devices Screen
User Accessible USB Ports
Enables or disables the operating system interface of the
or Remote Access Device has access to the external
PCI IRQ Assignment Screen
Serial Communication Screen
for a given device, or select Default to allow the BIOS to
System DBPM, the fan power to Minimum Power
Power Management Screen
Embedded Server Management Screen Optional
Active Power Controller sets the CPU power to
System Security Screen
Enables or disables the NMI feature
Exit Screen
Entering the UEFI Boot Manager
Save Changes and Exit Discard Changes and Exit Return to Setup
F11 = UEFI Boot Manager
the first item in the boot order. If the boot attempt fails
Using the UEFI Boot Manager Navigation Keys
UEFI Boot Manager Screen
The system attempts to boot to devices starting with
System Utilities Screen
System and Setup Password Features
UEFI Boot Settings Screen
Using the System Password
Using Your System Password to Secure Your System
Using the Setup Password
Embedded System Management
Entering the BMC Setup Module
Baseboard Management Controller Configuration
Entering the iDRAC Configuration Utility
iDRAC Configuration Utility
Using the System Setup Program and UEFI Boot Manager
Inside the System
Installing System Components
Recommended Tools
Figure 3-1. Inside the System
7 SAS backplane 9 optical drive 11 power supplies
8 hard drives 10 power distribution board 12 power supply bays
Installing System Components
Removing the Front Bezel
Front Bezel
Removing the Front Bezel Insert
Installing the Front Bezel
Front Bezel Inserts
Removing an EMI Filler Panel
Installing the Front Bezel Insert
EMI Filler Panel
2 Replace the front bezel. See Installing the Front Bezel on page
Installing an EMI Filler Panel
Opening the System
Opening and Closing the System
Closing the System
Removing the Expansion Card Stabilizer
Installing the Expansion Card Stabilizer
Expansion Card Stabilizer
Removing the Cooling Shroud
Cooling Shroud
Installing the Cooling Shroud
Removing a Hard-Drive Blank
Hard Drives
release handle
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
5 Slide the hard drive out until it is free of the drive bay
Installing a Hot-Swap Hard Drive
hard-drive carrier
Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier
Removing a Cabled Hard Drive
Installing a Hot-Swap Hard Drive Into a Drive Carrier
hard-drive bracket
Installing a Cabled Hard Drive
tabs
Removing a Cabled Hard Drive From a Hard-Drive Bracket
Installing System Components
hard drive
Removing an Optical or a Tape Drive
Optical and Tape Drives
drive release latch
Installing an Optical or Tape Drive
NOTE Each device attached to a SCSI host adapter must have a unique SCSI ID number narrow SCSI devices use IDs 0 to 7 wide SCSI devices use IDs from 0 to 15. Set the drives SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive
8 Attach the power and data cables to the drive
Removing a Redundant Power Supply
Power Supplies
Installing a Redundant Power Supply
screws
Removing a Non-Redundant Power Supply
Removing the System Fan
Installing a Non-Redundant Power Supply
System Fan
Installing the System Fan
System Memory
General Memory Module Installation Guidelines
Mode-Specific Guidelines
Memory Sockets
Installing Memory Modules
15 Close the system. See Closing the System on page
Removing Memory Modules
Expansion Cards
Expansion Card Installation Guidelines
Installing an Expansion Card
5 Open the expansion-card latch adjacent to the slot. See Figure
expansion card stabilizer
Figure 3-18. Removing and Installing an Expansion Card
expansion card connector
Installing System Components
Removing an Expansion Card
iDRAC6 Express Card Optional
Installing an iDRAC6 Express Card
iDRAC6 Express card connector
Removing an iDRAC6 Express Card Optional
iDRAC6 Enterprise Card Optional
Installing an iDRAC6 Enterprise Card
iDRAC6 Enterprise card connector
Removing an iDRAC6 Enterprise Card
Removing a VFlash Media
Installing a VFlash Media
VFlash Media Optional
Internal USB Memory Keys
2 USB memory key connector
Removing a Processor
Processor
9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up
notch in processor
socket-release lever
Installing a Processor
Replacing the System Battery
System Battery
5 Locate the battery socket. See System Board Connectors on page
Removing the RAID Battery
RAID Battery Optional
Installing a RAID Battery
Removing the Chassis Intrusion Switch
Chassis Intrusion Switch
chassis intrusion switch cable
Installing the Chassis Intrusion Switch
Removing the Control Panel Assembly
Control Panel Assembly
control panel cable
Figure 3-27. Removing and Installing the Control Panel
Installing System Components
control panel assembly
Removing the SAS Backplane
Installing the Control Panel Assembly
SAS Backplane
6 To remove the SAS backplane, pull the blue release pin and slide the backplane upwards
Removing the Power Distribution Board
Power Distribution Board
Installing the SAS Backplane
5 Remove the cables that are routed on the power distribution board
Removing the System Board
Replacing the Power Distribution Board
System Board
Page
Installing the System Board
6 Using a Phillips screwdriver, tighten the screws
Installing System Components
Troubleshooting System Startup Failure
Troubleshooting Your System
Safety First-For You and Your System
Troubleshooting a USB Device
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
Troubleshooting a Wet System
Hard drives SD cards USB memory key Expansion cards
Troubleshooting the System Battery
Troubleshooting a Damaged System
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling Problems
Troubleshooting System Memory
Page
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Expansion Cards
Troubleshooting the Processor
7 Close the system. See Closing the System on page
Embedded System Diagnostics Features
Running the System Diagnostics
Using Online Diagnostics
Running the Embedded System Diagnostics
When to Use the Embedded System Diagnostics
Selecting Diagnostics Options
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Viewing Information and Results
System Board Jumpers
Jumpers and Connectors
Jumpers and Connectors
System Board Connectors
Figure 6-1. System Board Jumpers and Connectors
Table 6-2. System Board Jumpers and Connectors
Table 6-2. System Board Jumpers and Connectors
back
SAS Backplane Board Connectors
backplane power BKPLN
front
Disabling a Forgotten Password
Power Distribution Board Connectors
3 Remove the jumper plug from the password jumper
Jumpers and Connectors
Contacting Dell
Getting Help
Getting Help
Glossary
Page
GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes
Page
mirroring - A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data. Mirroring functionality is provided by software. See also striping and RAID
pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down
SVGA - Super video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards
termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices
virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems
Glossary
Index
Page
Page
Page
video front-panel connectors, 12 troubleshooting
UEFI Boot Manager entering, 69 main screen
USB front-panel connectors, 12 internal connector for memory key
USB key troubleshooting
Index
2
3