Dell T310 owner manual Troubleshooting an Optical Drive

10Turn on the system and attached peripherals and check if the USB key is functioning.

11Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem is not resolved, see "Getting Help" on page 177.

Troubleshooting an Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is

not covered by your warranty. Read and follow the safety instructions that came with the product.

1Try using a different DVD.

2Enter the System Setup program and ensure that the integrated SATA controller and the drive's SATA port are enabled. See "Using the System Setup Program and UEFI Boot Manager" on page 57.

3Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 165.

4Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5Open the system. See "Opening the System" on page 85.

6Ensure that the interface cable is securely connected to the optical drive and to the controller.

7Ensure that a power cable is properly connected to the drive.

8Close the system. See "Closing the System" on page 86.

9Place the system upright.

10Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem is not resolved, see "Getting Help" on page 177.

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Troubleshooting Your System