Dell PowerEdge T310 Systems
Hardware Owners Manual
Notes, Cautions, and Warnings
July
Contents
Front-Panel Features and Indicators
LCD Panel Features Optional
Hard-Drive Indicator Patterns
2 Using the System Setup Program and
Baseboard Management Controller Configuration
3 Installing System Components
System and Setup Password Features
Cooling Shroud
Removing an iDRAC6 Express Card
4 Troubleshooting Your System
Chassis Intrusion Switch
Control Panel Assembly
Power Distribution Board
5 Running the System Diagnostics
Troubleshooting System Cooling Problems
Troubleshooting a SAS or SAS RAID Controller
Running the Embedded System Diagnostics
6 Jumpers and Connectors
System Board Connectors
System Board Jumpers
7 Getting Help
Accessing System Features During Startup
About Your System
Front-Panel Features and Indicators
One optional internal half-height tape backup
lights display error codes during system startup
LCD Panel Features Optional
errors when using certain operating systems
This button can be pressed using the end of a
Used to troubleshoot software and device driver
Home Screen
Setup Menu
View Menu
Hard-Drive Indicator Patterns
hard-drive activity indicator green
Drive-Status Indicator Pattern RAID Only
NOTE The drive status indicator remains
Back-Panel Features and Indicators
Depending on the configuration of your
Guidelines for Connecting External Devices
NIC Indicator Codes
Power Indicator Codes
Diagnostic Lights Optional
Table 1-1. Diagnostic Indicator Codes
LCD Status Messages
Viewing Status Messages
Removing LCD Status Messages
Table 1-2. LCD Status Messages continued
detected when powering
A fatal system error has
Table 1-2. LCD Status Messages continued
Table 1-2. LCD Status Messages continued
The power supplies in
The system configuration
Remove AC power to the system for 10 seconds and restart the system
the system are not the
Table 1-2. LCD Status Messages continued
reported a PCIe fatal error
missing or bad
SAS cable A is missing
USB cable to the
Table 1-2. LCD Status Messages continued
Table 1-2. LCD Status Messages continued
General failure after video
Table 1-2. LCD Status Messages continued
System Messages
Table 1-3. System Messages
out of manufacturing mode
Install memory modules for
The processor speed may be
messages for possible causes
OS NIC=ENABLED
DISABLED
ENABLED
DISABLED
Table 1-3. System Messages continued
address, read
value
address, read
value
MEMTEST lane
failure
detected on
lower for power conservation
configuration settings in the
See Using the System Setup
pins 1 and 3 and reboot the
Reseat the expansion cards
SAS backplane, USB, or SATA cables are properly connected
Table 1-3. System Messages continued
geometry
match in rank
count x,x
match in size
Table 1-3. System Messages continued
Table 1-3. System Messages continued
occurred and caused
is message
Diagnostics Messages
Warning Messages
Write fault
Write fault on
Alert Messages
Other Information You May Need
About Your System
Choosing the System Boot Mode
Using the System Setup Program and UEFI Boot Manager
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation Keys
F2 = System Setup
System Setup Options
Main Screen
Displays a screen to enable or disable the integrated
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
User Accessible USB Ports
Enables or disables the operating system interface of the
embedded NICs. The NICs may also be accessed through
PCI IRQ Assignment Screen
Serial Communication Screen
for a given device, or select Default to allow the BIOS to
or Remote Access Device has access to the external
Power Management Screen
Embedded Server Management Screen Optional
Active Power Controller sets the CPU power to
System DBPM, the fan power to Minimum Power
System Security Screen
Enables or disables the NMI feature
Entering the UEFI Boot Manager
Save Changes and Exit Discard Changes and Exit Return to Setup
F11 = UEFI Boot Manager
Exit Screen
Using the UEFI Boot Manager Navigation Keys
UEFI Boot Manager Screen
The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails
System Utilities Screen
System and Setup Password Features
UEFI Boot Settings Screen
Using the System Password
Using Your System Password to Secure Your System
Using the Setup Password
Embedded System Management
Baseboard Management Controller Configuration
Entering the BMC Setup Module
iDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Using the System Setup Program and UEFI Boot Manager
Inside the System
Installing System Components
Recommended Tools
7 SAS backplane 9 optical drive 11 power supplies
8 hard drives 10 power distribution board 12 power supply bays
Installing System Components
Figure 3-1. Inside the System
Front Bezel
Removing the Front Bezel
Removing the Front Bezel Insert
Installing the Front Bezel
Front Bezel Inserts
Removing an EMI Filler Panel
Installing the Front Bezel Insert
EMI Filler Panel
Installing an EMI Filler Panel
2 Replace the front bezel. See Installing the Front Bezel on page
Opening and Closing the System
Opening the System
Closing the System
Removing the Expansion Card Stabilizer
Installing the Expansion Card Stabilizer
Expansion Card Stabilizer
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
Hard Drives
Removing a Hard-Drive Blank
release handle
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
5 Slide the hard drive out until it is free of the drive bay
Installing a Hot-Swap Hard Drive
Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier
hard-drive carrier
Installing a Hot-Swap Hard Drive Into a Drive Carrier
Removing a Cabled Hard Drive
hard-drive bracket
Installing a Cabled Hard Drive
Removing a Cabled Hard Drive From a Hard-Drive Bracket
Installing System Components
hard drive
tabs
Optical and Tape Drives
Removing an Optical or a Tape Drive
Installing an Optical or Tape Drive
drive release latch
NOTE Each device attached to a SCSI host adapter must have a unique SCSI ID number narrow SCSI devices use IDs 0 to 7 wide SCSI devices use IDs from 0 to 15. Set the drives SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive
8 Attach the power and data cables to the drive
Power Supplies
Removing a Redundant Power Supply
Installing a Redundant Power Supply
Removing a Non-Redundant Power Supply
screws
Removing the System Fan
Installing a Non-Redundant Power Supply
System Fan
Installing the System Fan
General Memory Module Installation Guidelines
System Memory
Mode-Specific Guidelines
Memory Sockets
Installing Memory Modules
15 Close the system. See Closing the System on page
Removing Memory Modules
Expansion Card Installation Guidelines
Expansion Cards
Installing an Expansion Card
5 Open the expansion-card latch adjacent to the slot. See Figure
Figure 3-18. Removing and Installing an Expansion Card
expansion card connector
Installing System Components
expansion card stabilizer
Removing an Expansion Card
Installing an iDRAC6 Express Card
iDRAC6 Express Card Optional
Removing an iDRAC6 Express Card Optional
iDRAC6 Express card connector
Installing an iDRAC6 Enterprise Card
iDRAC6 Enterprise Card Optional
iDRAC6 Enterprise card connector
Removing an iDRAC6 Enterprise Card
Installing a VFlash Media
VFlash Media Optional
Internal USB Memory Keys
Removing a VFlash Media
2 USB memory key connector
Processor
Removing a Processor
9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up
socket-release lever
notch in processor
Installing a Processor
System Battery
Replacing the System Battery
5 Locate the battery socket. See System Board Connectors on page
RAID Battery Optional
Removing the RAID Battery
Installing a RAID Battery
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
Installing the Chassis Intrusion Switch
chassis intrusion switch cable
Control Panel Assembly
Removing the Control Panel Assembly
Figure 3-27. Removing and Installing the Control Panel
Installing System Components
control panel assembly
control panel cable
Removing the SAS Backplane
Installing the Control Panel Assembly
SAS Backplane
6 To remove the SAS backplane, pull the blue release pin and slide the backplane upwards
Removing the Power Distribution Board
Power Distribution Board
Installing the SAS Backplane
5 Remove the cables that are routed on the power distribution board
Removing the System Board
Replacing the Power Distribution Board
System Board
Page
Installing the System Board
6 Using a Phillips screwdriver, tighten the screws
Installing System Components
Troubleshooting System Startup Failure
Troubleshooting Your System
Safety First-For You and Your System
Troubleshooting a USB Device
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
Hard drives SD cards USB memory key Expansion cards
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
Page
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Expansion Cards
Troubleshooting the Processor
7 Close the system. See Closing the System on page
Embedded System Diagnostics Features
Running the System Diagnostics
Using Online Diagnostics
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
Jumpers and Connectors
System Board Jumpers
Jumpers and Connectors
System Board Connectors
Figure 6-1. System Board Jumpers and Connectors
Table 6-2. System Board Jumpers and Connectors
Table 6-2. System Board Jumpers and Connectors
SAS Backplane Board Connectors
backplane power BKPLN
front
back
Power Distribution Board Connectors
Disabling a Forgotten Password
3 Remove the jumper plug from the password jumper
Jumpers and Connectors
Getting Help
Contacting Dell
Getting Help
Glossary
Page
GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes
Page
mirroring - A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data. Mirroring functionality is provided by software. See also striping and RAID
pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down
SVGA - Super video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards
termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices
virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems
Glossary
Index
Page
Page
Page
UEFI Boot Manager entering, 69 main screen
USB front-panel connectors, 12 internal connector for memory key
USB key troubleshooting
video front-panel connectors, 12 troubleshooting
Index
