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Dell T310 owner manual

Models: T310

1 194

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Page 191

troubleshooting, 155

memory key connector (USB), 124

memory modules (DIMMs) configuring, 108 installing, 111 removing, 113

messages

error messages, 58 status LCD, 25 warning, 54

microprocessor See processor.

microprocessors troubleshooting, 163

N

NIC indicators, 21

NICs troubleshooting, 149

O

options

system setup, 59

P

password disabling, 174

setup, 74 system, 72

phone numbers, 177

POST

accessing system features, 11

power indicators, 12, 22

power supplies indicators, 22 removing, 103, 105 replacing, 104, 106 troubleshooting, 153

processor installing, 129 removing, 126 upgrades, 126

R

removing

control panel assembly, 136 expansion cards, 118 hard drive (cabled), 95 hard drive blank, 90

hard drive from a drive carrier, 94 hard drives, 91

memory modules, 113 power supply, 103, 105 processor, 126

SAS backplane board, 138

replacing

power supply, 104, 106 system battery, 130

Index

191

Image 191

Dell T310 owner manual

Contents

Hardware Owners Manual Dell PowerEdge T310 SystemsJuly Notes, Cautions, and WarningsHard-Drive Indicator Patterns ContentsFront-Panel Features and Indicators LCD Panel Features Optional2 Using the System Setup Program and Baseboard Management Controller Configuration 3 Installing System ComponentsSystem and Setup Password Features Cooling Shroud Removing an iDRAC6 Express Card Power Distribution Board 4 Troubleshooting Your SystemChassis Intrusion Switch Control Panel AssemblyRunning the Embedded System Diagnostics 5 Running the System DiagnosticsTroubleshooting System Cooling Problems Troubleshooting a SAS or SAS RAID Controller7 Getting Help 6 Jumpers and ConnectorsSystem Board Connectors System Board JumpersAbout Your System Accessing System Features During StartupOne optional internal half-height tape backup Front-Panel Features and Indicatorslights display error codes during system startup Used to troubleshoot software and device driver LCD Panel Features Optionalerrors when using certain operating systems This button can be pressed using the end of aHome Screen Setup Menu View Menu NOTE The drive status indicator remains Hard-Drive Indicator Patternshard-drive activity indicator green Drive-Status Indicator Pattern RAID OnlyBack-Panel Features and Indicators Depending on the configuration of your NIC Indicator Codes Guidelines for Connecting External DevicesPower Indicator Codes Diagnostic Lights Optional Table 1-1. Diagnostic Indicator Codes LCD Status Messages Removing LCD Status Messages Viewing Status MessagesTable 1-2. LCD Status Messages continued A fatal system error has detected when poweringTable 1-2. LCD Status Messages continued Table 1-2. LCD Status Messages continued the system are not the The power supplies inThe system configuration Remove AC power to the system for 10 seconds and restart the systemTable 1-2. LCD Status Messages continued reported a PCIe fatal error missing or bad SAS cable A is missingUSB cable to the Table 1-2. LCD Status Messages continued Table 1-2. LCD Status Messages continued General failure after video Table 1-2. LCD Status Messages continued System Messages Table 1-3. System Messages messages for possible causes out of manufacturing modeInstall memory modules for The processor speed may beDISABLED OS NIC=ENABLEDDISABLED ENABLEDTable 1-3. System Messages continued value address, readvalue address, readlower for power conservation MEMTEST lanefailure detected onReseat the expansion cards configuration settings in theSee Using the System Setup pins 1 and 3 and reboot theSAS backplane, USB, or SATA cables are properly connected Table 1-3. System Messages continued match in size geometrymatch in rank count x,xTable 1-3. System Messages continued Table 1-3. System Messages continued occurred and caused is message Write fault on Diagnostics MessagesWarning Messages Write faultOther Information You May Need Alert MessagesAbout Your System Using the System Setup Program and UEFI Boot Manager Choosing the System Boot ModeF2 = System Setup Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program Navigation KeysMain Screen System Setup OptionsDisplays a screen to enable or disable the integrated Memory Settings Screen SATA Settings Screen Processor Settings ScreenBoot Settings Screen embedded NICs. The NICs may also be accessed through Integrated Devices ScreenUser Accessible USB Ports Enables or disables the operating system interface of theor Remote Access Device has access to the external PCI IRQ Assignment ScreenSerial Communication Screen for a given device, or select Default to allow the BIOS toSystem DBPM, the fan power to Minimum Power Power Management ScreenEmbedded Server Management Screen Optional Active Power Controller sets the CPU power toSystem Security Screen Enables or disables the NMI feature Exit Screen Entering the UEFI Boot ManagerSave Changes and Exit Discard Changes and Exit Return to Setup F11 = UEFI Boot Managerthe first item in the boot order. If the boot attempt fails Using the UEFI Boot Manager Navigation KeysUEFI Boot Manager Screen The system attempts to boot to devices starting withSystem Utilities Screen System and Setup Password FeaturesUEFI Boot Settings Screen Using the System Password Using Your System Password to Secure Your System Using the Setup Password Embedded System Management Entering the BMC Setup Module Baseboard Management Controller ConfigurationEntering the iDRAC Configuration Utility iDRAC Configuration UtilityUsing the System Setup Program and UEFI Boot Manager Inside the System Installing System ComponentsRecommended Tools Figure 3-1. Inside the System 7 SAS backplane 9 optical drive 11 power supplies8 hard drives 10 power distribution board 12 power supply bays Installing System ComponentsRemoving the Front Bezel Front BezelRemoving the Front Bezel Insert Installing the Front BezelFront Bezel Inserts Removing an EMI Filler Panel Installing the Front Bezel InsertEMI Filler Panel 2 Replace the front bezel. See Installing the Front Bezel on page Installing an EMI Filler PanelOpening the System Opening and Closing the SystemClosing the System Removing the Expansion Card Stabilizer Installing the Expansion Card StabilizerExpansion Card Stabilizer Removing the Cooling Shroud Cooling ShroudInstalling the Cooling Shroud Removing a Hard-Drive Blank Hard Drivesrelease handle Installing a Hard-Drive BlankRemoving a Hot-Swap Hard Drive 5 Slide the hard drive out until it is free of the drive bay Installing a Hot-Swap Hard Drive hard-drive carrier Removing a Hot-Swap Hard Drive From a Hard-Drive CarrierRemoving a Cabled Hard Drive Installing a Hot-Swap Hard Drive Into a Drive Carrierhard-drive bracket Installing a Cabled Hard Drive tabs Removing a Cabled Hard Drive From a Hard-Drive BracketInstalling System Components hard driveRemoving an Optical or a Tape Drive Optical and Tape Drivesdrive release latch Installing an Optical or Tape DriveNOTE Each device attached to a SCSI host adapter must have a unique SCSI ID number narrow SCSI devices use IDs 0 to 7 wide SCSI devices use IDs from 0 to 15. Set the drives SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive 8 Attach the power and data cables to the drive Removing a Redundant Power Supply Power SuppliesInstalling a Redundant Power Supply screws Removing a Non-Redundant Power SupplyRemoving the System Fan Installing a Non-Redundant Power SupplySystem Fan Installing the System Fan System Memory General Memory Module Installation GuidelinesMode-Specific Guidelines Memory Sockets Installing Memory Modules 15 Close the system. See Closing the System on page Removing Memory Modules Expansion Cards Expansion Card Installation GuidelinesInstalling an Expansion Card 5 Open the expansion-card latch adjacent to the slot. See Figure expansion card stabilizer Figure 3-18. Removing and Installing an Expansion Cardexpansion card connector Installing System ComponentsRemoving an Expansion Card iDRAC6 Express Card Optional Installing an iDRAC6 Express CardiDRAC6 Express card connector Removing an iDRAC6 Express Card OptionaliDRAC6 Enterprise Card Optional Installing an iDRAC6 Enterprise CardiDRAC6 Enterprise card connector Removing an iDRAC6 Enterprise Card Removing a VFlash Media Installing a VFlash MediaVFlash Media Optional Internal USB Memory Keys2 USB memory key connector Removing a Processor Processor9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up notch in processor socket-release leverInstalling a Processor Replacing the System Battery System Battery5 Locate the battery socket. See System Board Connectors on page Removing the RAID Battery RAID Battery OptionalInstalling a RAID Battery Removing the Chassis Intrusion Switch Chassis Intrusion Switchchassis intrusion switch cable Installing the Chassis Intrusion SwitchRemoving the Control Panel Assembly Control Panel Assemblycontrol panel cable Figure 3-27. Removing and Installing the Control PanelInstalling System Components control panel assemblyRemoving the SAS Backplane Installing the Control Panel AssemblySAS Backplane 6 To remove the SAS backplane, pull the blue release pin and slide the backplane upwards Removing the Power Distribution Board Power Distribution BoardInstalling the SAS Backplane 5 Remove the cables that are routed on the power distribution board Removing the System Board Replacing the Power Distribution BoardSystem Board Page Installing the System Board 6 Using a Phillips screwdriver, tighten the screws Installing System Components Troubleshooting System Startup Failure Troubleshooting Your SystemSafety First-For You and Your System Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Wet System Hard drives SD cards USB memory key Expansion cards Troubleshooting the System Battery Troubleshooting a Damaged SystemTroubleshooting Power Supplies Troubleshooting a Fan Troubleshooting System Cooling ProblemsTroubleshooting System Memory Page Troubleshooting an Internal USB Key Troubleshooting an Optical Drive Troubleshooting a Tape Backup Unit Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Troubleshooting Expansion Cards Troubleshooting the Processor 7 Close the system. See Closing the System on page Embedded System Diagnostics Features Running the System DiagnosticsUsing Online Diagnostics Running the Embedded System Diagnostics When to Use the Embedded System DiagnosticsSelecting Diagnostics Options System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results System Board Jumpers Jumpers and ConnectorsJumpers and Connectors System Board ConnectorsFigure 6-1. System Board Jumpers and Connectors Table 6-2. System Board Jumpers and Connectors Table 6-2. System Board Jumpers and Connectors back SAS Backplane Board Connectorsbackplane power BKPLN frontDisabling a Forgotten Password Power Distribution Board Connectors3 Remove the jumper plug from the password jumper Jumpers and Connectors Contacting Dell Getting HelpGetting Help Glossary Page GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes Page mirroring - A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data. Mirroring functionality is provided by software. See also striping and RAID pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down SVGA - Super video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards termination - Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems Glossary Index Page Page Page video front-panel connectors, 12 troubleshooting UEFI Boot Manager entering, 69 main screenUSB front-panel connectors, 12 internal connector for memory key USB key troubleshootingIndex