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Enterasys Networks Wireless Ethernet Adapter I manual Appendix B Problem Solving

Models: Wireless Ethernet Adapter I

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Appendix B

Problem Solving

This appendix contains problem solving information for the RoamAbout Ethernet Adapter.

If your Ethernet Adapter is not operating properly, please make sure the Ethernet Adapter is running the latest firmware, and use this guide before contacting Technical Support. If you receive an error message in your log file, save the error in the SAVE CONFIGURATION file.

Table B-1lists problem diagnostics and Table B-2lists event log errors.

B-1

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Enterasys Networks Wireless Ethernet Adapter I manual Appendix B Problem Solving

Contents

9033642 Wireless Ethernet Adapter Installation and User’s GuideE N J O Y T H E F R E E D O M O F W I R E L E S S N E T W O R K I N G ENTERASYS . COMPage November 2000 by Enterasys Networks TM, Inc FCC Notice Industry Canada CanadaVCCI Notice conforms to the above directives Declaration of ConformityPage 3 Installation Contents1 Preparing for Installation 2 Configuration Overview4 Ethernet Adapter Manager Installation 5 General Serial Configuration6 Wireless Printing B Problem Solving A Terminal ConfiguratorPage Organization of this Document PrefacePurpose of the Manual Intended AudienceRoamAbout Access Point 2000 Hardware Associated DocumentsRoamAbout Access Point 2000 Hardware Installation GuideGetting Help Page Site Requirements Chapter Preparing for InstallationTable 1-1 Specifications ParameterDescription Components Unpacking and InspectingEthernet Adapter RoamAbout Ethernet Adapter Installation Quick StartDescription Wireless Infrastructure Network Chapter Configuration OverviewFigure 2-1 Infrastructure Network Example Wireless Infrastructure NetworkFigure 2-2 Ad-Hoc Network Example Wireless Ad-Hoc NetworksPage Chapter Installation Installation ProcedureFigure 3-1 Removing the Cap 4 Remove the small combs from the end cap Figure 3-2 Removing the Bottom Mounting PlateFigure 3-4 Installing the Mounting Plate Optional WIRELESS LANSFigure 3-3 Inserting the PC Card Ethernet Adapter LED Indicators Table 3-1 LEDsLED Description Installation Chapter Ethernet Adapter Manager InstallationUninstall 1 Select Start-Settings Control Panel3 Select Ethernet Adapter Manager from the list Start--Programs--RoamAbout--RoamAbout Ethernet Adapter Manager Using the Ethernet Adapter ManagerStarting the Ethernet Adapter Manager ∙ CONFIGUREConfiguring the Ethernet Adapter Figure 4-1 Configuration Window∙ HELP Action Table 4-2 Configuration Window Tab InformationTable 4-3 Configuration Window Button Information Tab NameLoading a Configuration Saving a ConfigurationRemoving a Password Setting and Removing PasswordsSetting a Password 4 Click on Update Password NowUpgrading the Ethernet Adapter Firmware Resetting to Factory DefaultsChanging Your PC Card Type Using the Log ViewerRoaming Log Figure 4-2 Log View WindowGUI Message Log Event LogFigure 4-3 Forwarding Table Using the Ethernet Adapter ManagerEthernet Adapter Manager Installation Forward TableFigure 4-4 Radio - Basic Tab Page PC Card ConfigurationBasic Tab Page PC Card Configuration5 Select the Network Operation Figure 4-5 Radio - Advanced Tab Page Advanced Tab PageFigure 4-6 Radio- Encryption Tab Page Encryption Tab Page4 Click on the Update and Reset Unit button 1 Click on the Enable Encryption boxLevel EncryptionKey Length Example2 Click on the Update and Reset Unit button Network Configuration Figure 4-7 Network - Basic Tab Page Page Configuration Flowchart Chapter General Serial ConfigurationFigure 5-1 Configuration Flowchart Configuration FlowchartFigure 5-2 Serial - UART Tab Page UART Settings5-4 General Serial Configuration Flow Control Hardware Flow ControlSoftware Flow Control Flow Control Configuration Serial PacketsFigure 5-3 Flow Control Tab Page Chapter Wireless Printing Configuring the Ethernet Adapter to Enable Wireless PrintingControl on page 6-2 Wireless Printing Configuring the Ethernet Adapter to Enable Wireless PrintingAppendix A Terminal Configurator Select Programs--Accessories--Hyperterminal Establishing a Direct Serial Connection10 Choose None for the Flow control option Establishing a Telnet Connection Using the Terminal ConfiguratorReset configuration to default Main Menu OverviewEdit configuration View configuration for captureSystem The EditorEdit Configuration Menu Return to Main MenuConfiguration File Format File contentsSystem configure RS-232 port uart0 hardware bridgesoftware A-10 A-11 flow controli/o control passthrough passthrough2A-13 A-14 telnetrmpbind Network BindingsA-16 tcpbind1ahardware Bridged Ethernet lan0encryption Page Page Appendix B Problem Solving Steps to take Table B-1 Problem DiagnosisProblem SituationProblem SituationSteps to take Configuration Errors Table B-2 Event Log Error TableError Code Problemxxxx yyyy “zzzz” entry Error CodeProblem Steps to takeSteps to take Error CodeProblem Hardware ErrorsAppendix C Serial Line Configuration Serial Line ReplacementRMP Pipe RMP Pipe Parameters Serial Line ReplacementApplication Sensitivity Transmit Try Count Setting10 Click on the Update and Reset Unit button TCP PipeNetwork Serial Port Network Serial Port Configuration5 Click on the Update and Reset Unit button TCP Listen Port ConfigurationTCP Connect Port 5 Click on the Update and Reset Unit buttonSerial Telnet Client Configuration Wait for Keystroke Connection ConfigurationSerial Telnet Client You must use the IP address and not the name of the host since only Command Prompt Connection Configuration5 Click on the Update and Reset Unit button 2 Click on the Update and Reset Unit button