Enterasys Networks Wireless Ethernet Adapter I manual Getting Help

Preface

Getting Help

For additional support related to this device or document, contact Enterasys Networks using one of the following methods:

World Wide Web	http://www.enterasys.com/wireless
Phone:	North America: (603) 332-9400
	Europe: 353 61 701 910
	Asia: +800 8827-2878
Internet mail	support@enterasys.com

To send comments or suggestions concerning this document, contact the Enterasys Networks Technical Writing Department via the following E-mail address: TechWriting@enterasys.com

Make sure to include the document Part Number in the email message.

Before calling Enterasys Networks, please have the following information ready:

•Your Enterasys Networks service contract number

•A description of the problem

•A description of any action(s) already taken to resolve the problem

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (for example, layout and cable type)

•Network load and frame size at the time of trouble (if known)

•The device history (for example, have you returned the device before, is this a recurring problem)

•Any previous Return Material Authorization (RMA) numbers

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