Mouse Problems

If you have trouble with your mouse, check the following:

1.Make sure that your mouse is securely connected to its port on the back of the computer. Also, be sure you have connected it to the correct port. See Chapter 1 for more information.

2.If the mouse is connected properly, be sure that jumper J4 on your computer’s main system board is set correctly for your mouse. See Chapter 5 for more information.

3.If you’re still having trouble with your mouse, check the documentation that came with it for any troubleshooting information or contact your dealer.

Memory Module Problems

If you added extra memory to your system by installing SIMMs and that memory is not operating properly, check the following:

1.If the memory count displayed by the power-on diagnostics program is incorrect, you or your dealer may not have installed the SIMMs correctly. The SIMMs may be installed in the wrong sockets, they may be the wrong type of SIMM, or they may not be inserted all the way into their sockets.

If your dealer installed SIMMs for you, contact your dealer; do not attempt to correct the problem yourself. If you installed them, see “Adding Memory Modules” in Chapter 5 and make sure you followed all the instructions.

2.Be sure to run the SETUP program after you install or remove memory modules to automatically update your memory configuration. See Chapter 2 for instructions.

3.If you are still having trouble with your SIMMs, write down any error messages you see and contact your dealer.

Troubleshooting D-19