6.Try running the Printer adapter diagnostics test if you have a parallel printer, or the Communication adapter test if you have a serial printer. Appendix C describes these tests. If the test indicates an error, contact your printer dealer.

Option Card Problems

If you install an option card and it is not functioning properly, check the following:

1.Is the option card installed correctly? The most common problem with option cards is a loose connection. Make sure the card is well-seated in its slot. Check the installation procedure described in Chapter 5 and also see the instructions that come with the card.

2.Did you set the necessary DIP switches or jumpers on the option card? See your option card manual for instructions.

3.Did you set the necessary jumpers on the main system board? See Chapter 5 for more information.

4.Did you run the SETUP program to update your configuration after installing the card? See Chapter 2.

5.If you used the option card to add an external device to your computer, did you use the proper cable to connect the device to the option card connector on the back panel?

6.Did you perform the correct setup procedures for the software you are using with the option card? If necessary, see your software manual for instructions.

7.Did you install a hard disk drive that has its controller on an option card? If so, and if your computer came with a hard disk drive that you are no longer using, be sure the cable leading from that drive to the main system board and the hard disk drive power cable are disconnected.

D-18 Troubleshooting