Appendix C

Performing System Diagnostics

This appendix describes how to use the System diagnostics program to test the condition of your computer’s main unit and peripheral devices. The diagnostics program provides tests to check the following hardware:

CI System board

0 Memory

0 Hard disk drive(s)

Cl Diskette drive(s)

CI Keyboard

Cl Video adapter and monitor

0 Parallel and serial ports.

By changing settings on the System diagnostics main menu, you can run the tests in several different ways. You can specify a certain length of time to run a test, select to run it continuously until you interrupt it, or specify a number of times to run the test.

If an error occurs during a test, note the error message and contact your Epson dealer. Your dealer may be able to solve the problem; if not, he or she can refer you to an authorized Epson Customer Care Center. If necessary, call the Epson Consumer Information Center at (213) 782-2600 for the location of your nearest authorized Epson dealer or Customer Care Center.

Performing System Diagnostics C-1