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Has the scanner been selected by multiple applications ?

NO

Is the Check LED blinking?

YES

Check LCD display for error. Eliminate the cause of user recoverable errors. Is the LED still blinking?

YES

YES

NO

NO

Close all applications and select the scanner from only one application.

The scanner operation is normal.

The scanner operation is normal.

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5

PROBLEMS COMMON SOLVING

5.2 Troubleshooting 5-11