Symptom4

Quality of scanned pictures and photographs is

not satisfactory.

 

Is "Photo"mode selected?

NO

 

Select "Photo" mode (white

 

 

 

 

 

level following off) on the

 

 

 

 

 

scanner setup menu in your

 

 

 

 

 

application. (* 1)

YES

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

Is halftoning or dithering processing

 

 

 

Select halftoning or dithering

 

 

 

 

 

 

 

 

mode on your PC.

selected?

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the document path, the Removable

NO

 

Clean the scanner completely.

 

 

 

 

 

sheet guide, the Glass sheet guide

 

 

 

 

(* 2)

and/or the Lamp(s) clean?

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

Are the Lamps installed correctly?

 

 

Re-install the lamps correctly.

 

 

 

 

 

(* 3)

 

 

 

 

 

 

YES

Continued on next page

5

PROBLEMS COMMON SOLVING

5.2 Troubleshooting 5-13