Symptom11 Document jam occurs frequently.

Do the documents satisfy the

conditions described in "6.2 Document Quality," "Precautions"?

YES

Is the length of the documents shorter than 3 inches (80mm) and is the paper length set to [Normal]?

NO

Is there any foreign objects in the ADF paper path?

NO

NO

YES

YES

Use documents which satisfy the requirements. (* 1)

Select paper length [Short] in Paper Length setup mode. (* 2)

Clean the ADF paper path or remove the foreign objects. (* 3)

5

PROBLEMS COMMON SOLVING

Is the Pad ASSY installed properly?

NO

Re-install the Pad ASSY

 

 

 

properly. (* 4)

YES

Continued on next page

5.2 Troubleshooting 5-23