Symptom14 Windows system gets unstable.

 

Is the OS WindowsNT 4.0?

YES

The scanner operation is

 

 

 

 

 

 

 

 

 

 

 

normal.

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

Is WNASPI32.DLL installed on

 

The scanner operation is

 

 

 

 

 

 

 

 

 

the PC?

 

 

normal.

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

Is ASPI version driver installed by

YES

Uninstall ASPI version driver

 

 

 

 

 

 

 

 

mistake?

 

 

and install the correct driver.

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact an authorized FUJITSU

 

 

 

 

 

Scanner service provider.

 

 

 

 

 

 

 

 

 

 

(* ) For the details on how to install FUJITSU TWAIN, refer to “FUJITSU TWAIN32

Scanner Driver (Scanner Utility for Microsoft Windows) User’s Guide”, “3. Installation.” The User’s Guide is included in the FUJITSU TWAIN CD-ROM.

5-285.2 Troubleshooting