Part # JIBSM08 Rev 7 (08/04/09)Page 36
TECHNICAL TROUBLESHOOTING

Master Power (ON / OFF) Switch turned ON - Power light or indicator is not lit

Control power cord(s) unplugged
Line voltage not present
Check for Line
voltage at terminal
block terminals
(#1 & #6) and
(#2 & #6)
YES
YES
NO
NO
Replace power switch
NO
High
Limit Tripped
Remove platen cover
and check high
limit...Check cause!
YES
YES
Circuit breaker at
service panel is
“OFF” or tripped
Reset circuit breaker
Reconnect power supply,
Check Ansul reset

Low Internal Product Temperatures

NO
NO
NO
YES
YES
YES
YES
Carbon Build up
on Platen or Grill
surface
NO
YES
Low product quality
(before cooking)
Grill is out of
calibration
System gap out of
calibration
Cook time too short
Scrape grill surface
and / or squeegee
upper platen
Use product that
meets quality
standards
Recalibrate grill
controller per
instructions
Properly recalibrate
system gap
Increase cook time