Garland XG24-JIB, XG36-JIB service manual Troubleshooting, Error Messages

Models: XG24-JIB XG36-JIB

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TROUBLESHOOTING

ERROR MESSAGES:

NOTE: WE STRONGLY SUGGEST THAT ANY INSTALLATION, MAINTENANCE AND REPAIRS SHOULD BE PERFORMED BY YOUR LOCAL GARLAND AUTHORIZED SERVICE AGENCY..

PROBE ERROR:

...occurs when the probe is open or not connected. The control will turn the heat off. If the fault is in the platen the grill can still be used with recipes that do not call for the platen. If the grill probe circuit is open, the grill will not operate. The corresponding tri-color LED will turn red indicating which element is in error. Programming is allowed during this time.

PLATEN DOWN ERROR:

...occurs if the platen does not reach the proper position in 40 seconds or fails to move during this time. There is an audio alarm with this message.

To cancel the message, press.

PLATEN UP ERROR:

...occurs if the platen is below the lower limit and does not move for 40 seconds.

To cancel the audio alarm press.

HEATING ERROR:

...occurs when the controller does not detect a proper temperature response over a six minute period. The corresponding tri-color LED will turn red indicates which element is in error.

COMM ERROR:

...occurs when there is no communication between the control board and the motor board.

Pressto reset the message and silence the beep.

MOTOR OVER CURRENT:

...displayed when the platen has been mechanically resisted. The platen will stop and move to the lower limit. Press the GREEN/CANCEL button to eliminate this display.

MOTOR ERROR:

...occurs when the platen is going up or down and does not get 5 encoder counts in 1 second when the platen is below the lower limit moving down or above the lower limit going up. At this message the display will flash and there will be an audio alarm. To cancel the message the power switch must be recycled.

IGNITION ERROR:

...occurs if the ignition feedback signal does not give the proper signal after four tries.

FLASHING LED(S):

...occurs after a failure for the ignition module to ignite the gas. The grill LED will flash while the control tries again. If successful the LED will continue to flash until set temperature is reached and then turn to a solid green.

Part # JIBSM08 Rev.6 (08/04/09)

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Garland XG24-JIB, XG36-JIB service manual Troubleshooting, Error Messages