SMC Networks SMC6224M Appendix B Troubleshooting, Problems Accessing the Management Interface

APPENDIX B

TROUBLESHOOTING

Problems Accessing the Management Interface

	Table B-1 Troubleshooting Chart
Symptom	Action
Cannot connect using	• Be sure the switch is powered up.
Telnet, web browser,	• Check network cabling between the management station
or SNMP software	and the switch.
	• Check that you have a valid network connection to the
	switch and that the port you are using has not been disabled.
	• Be sure you have configured the VLAN interface through
	which the management station is connected with a valid IP
	address, subnet mask and default gateway.
	• Be sure the management station has an IP address in the
	same subnet as the switch’s IP interface to which it is
	connected.
	• If you are trying to connect to the switch via the IP address
	for a tagged VLAN group, your management station, and
	the ports connecting intermediate switches in the network,
	must be configured with the appropriate tag.
	• If you cannot connect using Telnet, you may have exceeded
	the maximum number of concurrent Telnet/SSH sessions
	permitted. Try connecting again at a later time.

B-1