Main
FOR YOUR SAFETY:
WARNING:
NOTE:
SERVICE MANUAL
JACK IN THE BOX GAS XPRESS GRILLS, MODELS XG24-JIB, XG36-JIB
MODEL NUMBERS: XG24-JIB,XG36-JIB
TABLE OF CONTENTS
INTRODUCTION ..............................7
SAFETY ......................................7 UNIT INSTALLATION ..........................9
GRILL CONTROLS ............................14
CLEANING AND MAINTENANCE . . . . . . . . . . . . . . 22
TABLE OF CONTENTS
CALIBRATION................................33
TROUBLESHOOTING .........................35
TECHNICAL TROUBLESHOOTING . . . . . . . . . . . . . 36
DIMENSIONS AND SPECIFICATIONS, XG24-JIB MODEL
DIMENSIONS AND SPECIFICATIONS, XG36-JIB MODEL
SPECIFICATIONS
SAFETY
INTRODUCTION
Warranty
Shipping Damage Claim Procedure
SAFETY
UNIT INSTALLATION
Rating Plate Location
General Information
National Codes Requirements:
Gas Connections, and Pipe Sizing:
Appliances Equipped with Casters:
Electrical Connections:
Accessory Kit Main Gas Inlet:
Accessory Kit Electrical Supply Lines:
Electrical Connection Terminal Block Connection
Grease Bucket:
Ventilation and Clearance:
Changing to a dierent type of gas
Burner Air Adjustment
Igniter Adjustment
Master Power Switch:
LED Indicators:
GRILL CONTROLS
Display:
Product Buttons (0-9):
Power Button:
GRILL CONTROLS
Program Button:
Temperature Button:
Up/Down Arrow Buttons; 2 Functions:
Enter Button:
PLATEN ZEROING
PLATEN ZEROING
Raise Back Right
Lower Front Left
Page
RELEASE MATERIAL INSTALLATION
To Cook in Flat Grill Mode:
NORMAL OPERATION
Installing Release Material:
Lighting Instructions:
Shut Down Instructions
To Cook in Two-Sided Mode:
NORMAL OPERATION
To Display the Current Temperatures:
To View Settings for a Menu Item:
To Clean the Grill:
PLATEN SET:
CLEANING AND MAINTENANCE
Cleaning During Operation:
Daily Cleaning:
NORMAL OPERATION
START DELAY:
CLEANING AND MAINTENANCE
PROGRAMMING
Programming Modes/Menu Sequence:
Page
Menu Items...
To Change the Cook Time of a Product:
To Turn Platen, (2-Sided), Cooking On/O:
To Change Upper Platen Set Temperature:
To Change Grill Set Temperature:
System Info...
To View Recovery Time - Upper Platen:
To View Recovery Time - Grill:
To View the Garland Part Number:
To View the Flash Number:
System Setup
To Change temperature Units, (F or C):
To Change Gap Setting Display Units:
To Change the Alarm Volume:
To Change the Key Chirp:
To Change Probe Calibration - Upper:
To Change Probe Calibration - Grill:
To Change Platen Set:
To Change Instant-On Time:
To Change Control Type:
To Turn Extended Time On/O:
To Change the Grill Function:
To Change the Start Delay:
To Change the Alarm Mode:
To Turn Clean Mode On/O:
To Add a Product Name in Library:
Service Mode
To Change SCK Address:
To Perform Limit Switch Test:
CALIBRATION
Bi-Weekly Calibration:
Part # JIBSM08 Rev 7 (08/04/09)Page 34
Probe Locations:
CALIBRATION
TROUBLESHOOTING
ERROR MESSAGES:
PROBE ERROR:
PLATEN DOWN ERROR:
PLATEN UP ERROR:
TECHNICAL TROUBLESHOOTING
Master Power (ON / OFF) Switch turned ON - Power light or indicator is not lit
Low Internal Product Temperatures
Controller Displays Too Hot
YES
NO NO
Controller Displays FAULTY ELEMENT OR SHORTED PROBE - Only 1 or 2 zones LED lights are RED
Controller displays PROBE ERROR
Controller Displays HEATING ERROR or PROBE ERROR PLATEN and GRILL LEDs are RED (Both Sides)
YES YES
NO
YES
Inconsistent Or Erratic Internal Product Temperature
Probable diagnosis
Master Power (ON / OFF) Switch turned ON - Power Light in On - Grill is not heating
Controller Displays MOTOR OVER CURRENT - Platen does not move at all
Controller Displays MOTOR OVER CURRENT - Platen stops and moves to lower limit
YES YES
NO
Check voltage of upper limit switches while platen is in the upward movement.
Controller Displays IGNITION FAILURE - No ame at all
Controller Displays IGNITION FAILURE - Flame does not light at all
Controller Displays IGNITION FAILURE - Module is sparking, ame comes on and goes out
LINEAR ACTUATOR REPLACEMENT
LINEAR ACTUAT OR REPLACEMENT
Page
Page
Page
Gas - Xpress Grill Complete Exploded View - Model: XG24-JIB
Page
Gas - Xpress Grill Actuator Assembly View - Model: XG24-JIB
Page
Gas - Xpress Grill Platen Assembly View - Model: XG24-JIB
Page
Gas - Xpress Grill Burner Assembly View - Model: XG24-JIB
Page
Gas - Xpress Grill Component Bracket Assembly View - Model: XG24-JIB
Page
Page
Page
PARTS LIST
PARTS LIST MASTER SERIES XG36-JIB XPRESS GRILL GAS
Contents
Page
Page
Gas - Xpress Grill Complete Exploded View - Model: XG36-JIB
Page
Page
GAS - XPRESS GRILL ACTUATOR ASSEMBLY VIEW - MODEL: XG36-JIB
XG36 - JIB#3
PLATEN ASSEMBLY ASSEMBLY VIEW MODEL XG36-JIB
Gas - Xpress Grill Platen Assembly View - Model: XG36-JIB
Page
Gas - Xpress Grill Burner Assembly View - Model: XG36-JIB
Page
Gas - Xpress Grill Component Bracket Assembly View - Model: XG36-JIB
Page
Gas - Xpress Grill Heat Sink Assembly View - Model: XG36-JIB
WIRING HARNESS AND DESCRIPTION WHERE USED
Gas - Xpress Grill Wire Harness And Description Where Used - Model: XG36-JIB
ACCESSORIES AND TOOLS
Gas - Xpress Grill Accessories And Tools - Model: XG36-JIB
GAS TUBING,
Gas - Xpress Grill Gas Tubing - Model: XG36-JIB
REVISION HISTORY
Revision History
Page 82
WIRING DIAGRAM
XG24-JIB 8.66 2.66 3.33 2.66 24.90 22.14 24.90 21.61 19.19 21.61
Loading kW Per Phase Nominal Amps Per Line
Total
Model
WIRING DIAGRAM
XG36-JIB 12.99 4.00 4.99 4.00 37.43 33.30 37.43 32.43 28.90 32.43
Loading kW Per Phase Nominal Amps Per Line
Total
Model
CONTROLLER MENU ITEMS
Jack in the Box Menu Items
TEMPERATURE CONVERSION (F / C)
C F C F C F C F C F
