Manuals / Brands / Computer Equipment / Server / Gateway / Computer Equipment / Server

Gateway 7450R Printer problems, The system does not recognize an expansion card, The printer will not turn on, The printer is turned on but will not print

1 124

Download 124 pages, 3.55 Mb

The system does not recognize an expansion card

Probable cause	Solution

The interrupt or I/O	Check the address configuration of the adapter card and
address is set incorrectly	make sure that it does not conflict with another card in the
	system.

The card has not been	Configure the card with the appropriate software.
configured through the
software

The card was not installed	Make sure the card jumpers are set correctly and reseat
correctly	the card.

Printer problems

This server does not include a parallel port on the I/O panel. To connect a printer directly to the server, you must use a serial or USB printer.

The printer will not turn on

Probable cause	Solution

The printer is not onlne	Make sure the on-line or ready light is on, or the display
(ready)	indicates “Ready.”

The printer is not turned	Make sure that the power switch is set to the On position.
on	If the printer is turned on, the green power LED should be
	illuminated.

The printer is not	Make sure that the power cable is plugged into a working
plugged in	power source.

The printer is defective	Try another printer, if one is available.

The printer is turned on but will not print

Probable cause

Solution

The printer is not connected to the system

Make sure the data cable between the printer and the system is properly connected. Make sure that it is connected to the proper port. Make sure the connector and cable have no bent or broken pins.

84Gateway 7450R Server System Manual

Contents

Page Notices Contents Preface System Features System Setup Case Access Using the BIOS Setup Utility Managing the Server Troubleshooting Safety, Regulatory, and Notices System Specifications Index Page Preface Conventions used in this manual Getting additional information System1 Features Standard features Front panel Control Panel Back panel Interior of system System board Page Hot-plugbackplane Control panel board Riser card System Setup Setting up the server Starting the server To start the system: Understanding the Power-On Self-Test Setting up the operating system To complete the operating system setup in Windows NT: Turning off the server To turn off the server in Windows NT: Resetting the server To close unresponsive programs and shut down the server in Windows NT: Page Case Access Preventing static electricity discharge To prevent static electricity discharge: Opening the case Removing the top panel To remove the top panel: Page Closing the case Replacing the top panel To replace the top panel: Replacing and Adding Internal Devices Drives Preparing to replace or add a drive Drive cabling information Replacing the diskette drive To replace the diskette drive assembly: Page Installing a CD drive To install your CD drive assembly: Replacing the CD drive assembly To replace the CD drive assembly: Page Replacing a hot-plugdrive To replace a failed drive: Page Adding a hot-plugdrive To install an additional hot-plugdrive: Memory Replacing memory To replace DIMMs: Adding memory To add DIMMs: Processors Replacing the primary processor To replace the primary processor: Page Replacing the secondary processor To replace the secondary processor: Page Adding a secondary processor To add a second processor: Replacing the battery To replace the battery: Page Expansion cards Replacing an expansion card To replace an expansion card: Page Adding an expansion card To add an expansion card: Page Replacing the power supply To replace the power supply: Page Replacing a blower To replace a blower: Replacing a fan To replace a fan: Replacing the control panel board To replace the control panel board: Replacing the hot-plugbackplane To replace the hot-plugbackplane assembly: Replacing the riser card To replace the riser card: Replacing the system board To replace the system board: Page Page Page Using the BIOS Setup Utility About the BIOS Setup utility Page Updating the BIOS BIOS Recovery To recover the BIOS: Setting the system board jumpers and switches The CMOS Clear jumper Setting the switches Page Managing the Server Avoiding power source problems Surge suppressors Line conditioners Maintain and manage your hard drive Hard drive maintenance utility Using Check Disk in Windows NT To use Check Disk: Hard drive management practices Checking hard drive space To check hard drive space: Backing up files To run Backup in Windows NT: Deleting unneeded files Deleting Windows temporary files To delete .tmp files: To decrease the size of the Recycle Bin: Protecting the server against viruses To remove a virus: System administration and control ManageX Event Manager SNMP agent Installing the SNMP agent in Windows NT To install the SNMP agent in Windows NT: Installing the SNMP agent in Windows To install the SNMP agent in Windows 2000: Setting up ManageX To setup ManageX: System security Mechanical access and monitoring Security through the BIOS Setup utility Summary of software security features System recovery Creating a startup diskette Using your Server Companion CD Troubleshooting Introduction Troubleshooting checklist Verifying your configuration Troubleshooting guidelines Troubleshooting the battery installation CD problems The system does not recognize the CD drive Hard drive problems The system does not recognize a SCSI drive Memory and processor problems The system detected memory errors during start up The system does not recognize a new or second processor Peripheral/Adapter problems The system does not recognize a SCSI device The system does not recognize the diskette drive The diskette drive will not read, write, or format The diskette drive LED illuminates continuously The system does not recognize an expansion card Printer problems The printer will not turn on The printer is turned on but will not print System problems The system will not start up The system is non-responsive The keyboard does not work The mouse does not work Video problems The system is running but the screen is blank The image on the screen is dim or difficult to read The color monitor displays everything in black and white The displayed characters are garbled The video is distorted Error codes and test points Beep POST Routine Description Page Page Page Page Page Safety Regulatory, and A Notices Important safety information Care during use Replacement parts and accessories Warnings Page Regulatory compliance statements FCC Part 68 (applicable to products fitted with USA modems) Canadian users European users Japanese users Australia and New Zealand users Laser safety statement Page Page SystemB Specifications System Specifications Mechanical specifications Environmental specifications Electrical specifications Page Index