The mouse does not work
Probable cause | Solution |
|
|
The mouse is not plugged in | Make sure that the cable is plugged in correctly. |
or connected properly |
|
|
|
The mouse driver did not load | Load the appropriate mouse driver manually or contact |
when the system started | technical support. |
|
|
The mouse is defective | Try a mouse that you know is working. |
|
|
Video problems
The system is running but the screen is blank
Probable cause | Solution |
|
|
The monitor is not turned on | Make sure that the monitor is plugged in and turned on. |
| If the monitor is turned on, the green power LED should |
| illuminate. |
|
|
The monitor data cable is | Make sure that the monitor data cable is connected to the |
not connected | video controller on the back of the system. |
|
|
The connector or cable is | Check the connector and cable for bent or damaged pins. |
damaged |
|
|
|
The monitor brightness and | Adjust the brightness and contrast knobs to the center |
contrast controls are turned | position. |
down |
|
|
|
The monitor is defective | Connect a working monitor to the server. |
|
|
The video card is not seated | Open the system and reseat the video card. The server |
correctly | board may have a |
| be a video adapter to remove and replace. |
|
|
The video card is not | Check the documentation or technical support to make |
compatible with the system | sure that the video card is compatible with the system. If |
| not, obtain a compatible video card. The server board |
| may have a |
| a video adapter to remove and replace. |
|
|
The second processor is not | Open the system and reseat the the second processor. |
seated properly |
|
|
|
86Gateway 7450R Server System Manual