The image on the screen is dim or difficult to read

Probable cause

Solution

 

 

The monitor brightness and

Adjust the brightness and contrast knobs until the text

contrast controls are turned

becomes clear.

down

 

 

 

Sunlight is glaring off the

Position the monitor away from the sun or a window.

display

 

 

 

The monitor may be old

Replace the monitor.

 

 

The color monitor displays everything in black and white

Probable cause

Solution

 

 

The system was turned

Make sure that the monitor is turned on, then restart the

on before the monitor

system.

 

 

The display type is set

In the Control Panel window (Start Settings Control

incorrectly

Panel), double-click Display, set the display to the

 

appropriate monitor type, then restart the system.

 

 

The displayed characters are garbled

Probable cause

Solution

 

 

The video cable is damaged

Make sure the connector and cable have no bent or

 

damaged pins.

 

 

The display setup is incorrect

In the Control Panel window (Start Settings Control

 

Panel), double-click Display and check the settings.

 

The correct video type should be selected, along with

 

a supported resolution. See your monitor documentation

 

for more information.

 

 

The video is distorted

Probable cause

Solution

 

 

The monitor controls are

Adjust the monitor controls until the text becomes clear. See

not properly adjusted

your monitor documentation for more information.

 

 

The connector or cable is

Check the connector and cable for bent or damaged pins.

damaged

 

 

 

Troubleshooting 87