CD problems

The system does not recognize the CD drive

Probable cause

Solution

 

 

The CD is not intended

Make sure that the disc is PC-compatible.

for PC use

 

 

 

The CD is loaded

Make sure that the label is facing up, then try again.

incorrectly

 

 

 

The CD is scratched or

Try cleaning the CD with a lint-free cloth. Make sure the disk

dirty

is not scratched.

 

 

The CD drive needs to

In the Control Panel window (Start Settings Control

be added as new

Panel), double-click Add New Hardware. Follow the

hardware

on-screen instructions for adding the drive.

 

 

The secondary IDE

Restart your server, then press F2 to enter the BIOS Setup

device may be disabled

utility program. From the Main IDE Configuration menu,

 

set the IDE Controller to Both and the Secondary IDE

 

Master to Auto.

 

 

The CD drive cables are

Open the system, then make sure all cables between the IDE

not installed correctly

controller and the CD drive are correctly connected.

 

 

The CD drive may be

Replace the CD drive.

defective

 

 

 

Hard drive problems

The system does not recognize a SCSI drive

Probable cause

Solution

 

 

SCSI hot-plug drive is

Open the system and reseat the hot-plug drive(s). This

not seated correctly

problem is most common immediately after shipping.

 

 

The SCSI bus is not

Open the system and make sure that the last device on the

properly terminated

SCSI chain is properly terminated.

 

 

The drive is configured

Change the device’s SCSI address to one that is not

with a conflicting SCSI ID

currently being used by the system.

 

 

The cables are not

Open the system, then make sure the cables are connected

connected correctly

properly.

 

 

Troubleshooting 81