Heritage Series ADSL Bridge/ Router Appendix

A5

B.2 Problems when configure the Modem via the console port

Can’t see any message from the configuration screen

-Make sure the cable connection from the Modem’s console port to the computer being used as a console is securely connected.

-Make sure the terminal emulation software is accessing the correct port on the computer that’s being used as a console.

-Make sure that flow control on serial connections is turned off.

-Make sure the RS232 device attached to the console is configured as a ‘DTE’. If not, a crossover or null modem

adapter is required.

Junk characters appear on the configuration screen

-Make sure the terminal emulation software is configured correctly. Check the baud rate and data format is configured to 9600 bps, No parity, 8 data bits, and 1 stop bit.

B.3 Problems when connecting to the Modem via Ethernet

Cannot connect your PC to the Modem for configuration via Ethernet.

-Make sure the PC LED is light

-Make sure the Modem’s IP address matches the IP address previously stored into the Modem’s configuration. You must have previously set the Modem’s Ethernet IP address and subnet mask, saved the Ethernet configuration changes, and rebooted the Modem for the new IP address to take effect.

-Make sure the PC and the Modem are on the same IP subnetwork or the target router is reachable through a router on your LAN.

-Make sure the TCP/IP properties setting is correct in your PC.

-Make sure if the TX and RX LED on the Modem’s front panel blinks when 'pinged'.

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Heritage Kayaks Heritage Series manual Problems when configure the Modem via the console port