Diagnostics with the LEDs | Heritage Kayaks Heritage Series instruction

A4Appendix

Appendix B Troubleshooting

This chapter is intended to help you troubleshoot problems you may encounter while setting up and using the Modem. It also describes some common hardware and software problems and gives some suggestions to troubleshoot them.

B.1 Diagnostics with the LEDs

Most hardware problems can be diagnosed and solved by checking the LEDs on the front panel of your router.

If the POWER LED is dark

-Make sure the power cord is firmly plugged into the back panel of the router and the other end into an active AC wall or power strip outlet.

-Make sure the power switch is turned on.

If the PC LED is dark

-Make sure your Ethernet cable is firmly plugged into the back panel of the router and the other end into your computer or HUB.

-Make sure you using the correct Ethernet cable for your application.

-Make sure your Ethernet board is installed properly in your system by ping the IP address of your PC.

Image 151

Heritage Kayaks Heritage Series manual Diagnostics with the LEDs, If the Power LED is dark, If the PC LED is dark

Contents

Heritage Series Copyright Table of Contents Managing The Adsl Router Dhcp Client Configuration 135 Overview Chapter Features and Compatibility Heritage Series Adsl Bridge/ Router Introduction What’s in the package? Important Rules for Safe Operation Turn Off the Power Switch Between DC Plug Off and On Do Not place Near High Temperature Source For example near Heritage Series Adsl Bridge/ Router Introduction Function Behavior Definition Front Panel Function Definition Rear Panel 10Introduction Installing Configuring your Adsl Router DSLAM/ISP Preparation for Hardware and software installation PC a HUB Hardware Installation Check TCP/IP protocol Windows 95/98 setting for Ethernet LAN connectionDouble-click on My computer-Control Panel-Network Installing and Configuring your Adsl Router 2 TCP/IP installation Page Your network manager for correct configurations 3 TCP/IP setting Installing and Configuring your Adsl Router For example Click OK to save the new setting Using Telnet via Ethernet interface Configuring the RouterSelect Start-Programs-MS-DOS Prompt Select Start-Programs-Accessories-HyperTerminal Using terminal program via serial console portPage Installing and Configuring your Adsl Router Installing and Configuring your Adsl Router Basic Configurations DSL Factory default configuration Local PC configuration Bridged RFC1483 Default configuration for RouterSystem configuration ISP/DSLAM configuration Isfs rm resolve Isfs rm initbridge Isfs rm initppp Restart Local PC B configuration Local PC a configurationRouted RFC1483 Is the IP address of your service provider Classical IP RFC1577 Use the same VPI/VCI of RFC 1577 setting Basic Configurations PPP Over ATM RFC2364 This is the login name and password of PPP server Remote bridging over PPPoA Basic Configurations Basic Configurations PPP Over Ethernet RFC2516 Ip relay all Config save Restart Advanced Configurations Local PC 8 configuration Local PC 1 configurationAdd NAT to Classic IP, PPP over ATM or PPP over Ethernet Ip nat add ipoa 192.168 Add NAT to RFC 1483 to above RFC 1483 Routing Mode example Changing Dhcp server configuration Deletes current Dhcp server settings Restart Home Dhcpclient config Changing Dhcp client configurationDhcpclient config flush Dhcpclient config confirm Set channel 2 to VPI=0, VCI=32 Pptp Tunneling Configuration Set channel 2 to VPI=0, VCI=32 Pptp bind none Config save Restart Advanced Configurations Router Configuration Booting the Adsl Router from Ethernet Network Upgrading on-board flash memory from Ethernet network This command is available for update boot code only PPP/IP MIB RFC Snmp Managing The Adsl Router Adsl Link Performance Statistics Adsl Link Performance Statistics Command line interface conventions Command Sets for Command Line Interface Process, process command Basic system command sets DSL conifg Help Restart History mechanismSystem Isfs and Flashfs overview Commands for Isfs and Flashfs processIsfs cat flashfs cat Isfs ls flashfs ls Flashfs updateIsfs rm Forum LAN emulation alecjade Commands for Bridge processDevice add Device delete Ethertype Device list Filterage FilterFlush Portfilter Spanning forwarddelay Spanning disable enableStatus Spanning maxage Spanning hellotime Spanning port number Spanning port number disabled enableSpanning port number pathcost Spanning priority Spanning port number priority Spanning status DSL dhcpserver config Commands for Dhcp server process Dhcpserver config IP address Client UID Expiry Dhcpserver status Dhcpclient status Commands for Dhcp Client process Dhcpclient config …DHCP then discovers the IP address for the interface… Ip device Arp Commands for IP process DSL ip config Config Device Ethernet Enable Disable Ipatm abort GetIpatm arp Ipatm files Ipatm arpserver Ipatm pvc Ipatm lifetime Norelay Iphostname Portname Ping Relay Command Rip accept Rip allowed Rip bootRip hostroutes Rip poison Rip killrelayRip relay Rip send Rip relaysRoute Example Routes RouteflushStats Subnet Nat inbound Commands for NAT processIp nat Nat interfaces Nat inbound add pppdevice 80/TCP Nat inbound list Nat info Nat sessions Nat protocol Nat sessions ppp Nat stats Console object types Commands for PPP process Channel disable Channel echo every Channel lcpmaxfailure Channel lcpmaxconfigure Channel llc Channel lcpmaxterminate Channel Read PVC settings for channelRemove any PVC settings from Set channel 3 to be VPI=3,VCI=32 Channel remoteip Channel theylogin Interface n localip Bcp User Interface n stats Access Commands for Snmp configuration Trap Commands for Adsl process 10. up Mode multiShow error Show perf 116 Command Sets for Command Line Interface Dhcp Server overview Dhcp Server Operation Informal configuration guide Dhcp Server ConfigurationSubnets Lease Length Bootp Support Options Configuration reference guide Network topology Subnet DeclarationsRange Unknown-clients Allow and DenyHost Group Parameters Next-server Dynamic-bootp-lease-cutoffFilename Server-name Use-host-decl-names Dynamic-bootp-lease-length Server-identifier Option statements 128 129 130 131 132 133 134 Dhcp Server Operation Chapter Dhcp Client Retry TimeoutSelect-timeout Protocol Timing Lease requirements and requests RebootBackoff-cutoff Initial-interval Other declarations Reject RequestRequire Send Dhcp Options Interface 140 Supported Dhcp client options 142 Dhcp Client Configuration Appendix a Product Specifications Appendix Power Adaptor If the Power LED is dark Diagnostics with the LEDsIf the PC LED is dark Junk characters appear on the configuration screen Problems when configure the Modem via the console portProblems when connecting to the Modem via Ethernet Can’t see any message from the configuration screen If the Modem is configured to routing mode Problems when accessing the Internet or remote networkCant’s access the Internet or remote network If the Modem is configured to bridging mode Contact us for Technical support Ansi American National Standards Institute 10Base-TBridge Console port Class A, B, and C networksClient Community strings Internet address, IP address Ethernet addressFirmware Internet Protocol MAC layer/addressPing Port number RJ-45 A12RFC RJ-11 Subnet Address Routing tableSerial port Server Wall jack Transparent BridgingVirtual Channel Virtual Path FCC compliance Appendix D Government compliance notices DOC compliance information European CTR 21 compliance