Heritage Series ADSL Bridge/ Router Appendix | A7 |
-Check that IP Routing is enabled at the local and the remote end.
-Make sure he IP addresses of the local and remote networks belong to different IP sub networks.
-Make sure that there is an existing route to the remote network.
-Make sure that there is a route back from the remote network.
-Be sure to reboot the Modem if you have made any changes with configuration.
B.5 Contact us for Technical support
We are committed to providing our customers with reliable products and documentation, backed by excellent technical support.
Before contacting us, please look in this chapter for a solution to your problem. You may find a solution in this chapter. If you cannot find a solution, collect your configuration information listed below before contacting our technical support. We can help you with your problem more effectively if you have completed the configuration information.
Model number:
Serial (MAC) number:
Firmware version:
PC configuration
Network configuration
Other:
