Image formation troubleshooting

Check the toner cartridge

Image formation defects are many times the result of toner cartridge problems. If there is any doubt, always replace the toner cartridge before troubleshooting image defects.

Use the following checklist to ensure that the toner cartridge is still operable.

Ensure that the toner cartridge is seated properly in place.

Inspect the toner cartridge for remaining toner.

Check the expiration date stamped on the toner cartridge box.

Check the toner cartridge to see if it has been disassembled or refilled.

Inspect the cartridge to see if toner is leaking through worn seals.

Check the surface of the photosensitive drum in the cartridge to see if it has been damaged or scratched. Touching the drum contaminates the photosensitive surface and can cause spotting and image defects.

Blurred areas on printed pages indicate that the photosensitive drum in the cartridge has been overexposed to light. Because overexposure to light causes permanent damage to the photosensitive drum, the cartridge should be replaced.

Note

A toner cartridge weighs 730 grams (26.1 ounces) when it is full and

 

640 grams (22.7 ounces) when it is empty.

 

 

To redistribute toner in the cartridge

Before installing a new cartridge, or when toner begins to run low, redistribute the toner by rotating the cartridge back and forth five or six times.

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HP 3150 manual Image formation troubleshooting, Check the toner cartridge, To redistribute toner in the cartridge