Problem | Cause | Solution |
Print is misaligned on the page (skewed pages).
The paper input bin is overfilled.
The paper guides are not set correctly, are broken, or are missing.
The paper’s weight or surface finish does not meet HP’s specifications.
Remove some of the paper.
Be sure to center the paper with the guides. Verify that the guides are not adjusted too tightly or too loosely against the paper. Check for broken or missing paper guides and replace as necessary.
Make sure that the media meets specifications detailed in HP’s media specifications guide.
Scanned items are | The document feeder tray guides are not |
crooked. | adjusted properly. |
Be sure to center the paper with the guides. Also, verify that the guides are not adjusted too tightly or too loosely against the paper. Check for broken or missing document feeder tray guides and replace as necessary.
166 Troubleshooting | EN |