Table 9. Control panel messages

Message

Cause

Solution

Configuration

An error was detected in the SRAM.

Err # (number 1-4)

 

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try plugging the power cord into a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Config. Stuck Addr In Service Mode only, SRAM stuck

address test.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord. If the error persists, see Chapter 6, “Troubleshooting.”

Config. Tied Addr.

In Service Mode only, SRAM tied address

 

test.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord. If the error persists, see Chapter 6, “Troubleshooting.”

Decoding Error #

There was an error in decoding with the

(number 1-3)

image processing chip.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord.

Try plugging the power cord into a different power source.

If the error persists, see Chapter 6, “Troubleshooting.”

Documents Were

Power to the HP LaserJet 3100/3150

Lost START to

product was interrupted, and documents

Continue

in memory were lost.

Press START. The HP LaserJet 3100/ 3150 product prints a report. Check the Status column for the “Fax Document was Lost” message. The associated incoming and outgoing faxes should be resent.

Encoding Error

There was an error in encoding with the

 

image processing chip.

Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord. If the error persists, see Chapter 6, “Troubleshooting.”

Errors Likely in

The fax transmission was completed, but

Pages

there are likely to be errors in the pages

 

specified.

Try resending the fax or asking the sender to resend the fax to you. Try faxing to another fax number.

Try connecting the product to a different phone line.

EN

Control panel 43