HP C4342, C4344 manual Product is having problems sending and receiving faxes

Models: C4342 C4344

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Chapter 14

The product is having problems sending a manual fax

Pages of a fax I sent are missing

The quality of the fax I sent is poor

Parts of a fax I sent are cut off

The fax I sent was blank when it was received

Fax transmission is slow

Fax tones are recorded on my answering machine

The product cannot receive faxes, but can send faxes

The product is having problems receiving a manual fax

The product is not answering incoming fax calls

Pages of a fax I received are missing

Faxes are received but do not print

Parts of a fax I received are cut off

The fax I received is blank

The computer to which I am connecting has only one phone port

I hear static on my telephone line since connecting the product

The fax test failed

I am having problems faxing over the Internet using IP phone

The fax log report shows an error

Troubleshooting

The product is having problems sending and receiving faxes

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

Solution 1: Make sure you set up the product as described in the printed documentation

Solution 2: Turn on the product

Solution 3: Make sure you are using the correct type of phone cord

Solution 4: Make sure other office equipment is connected correctly

Solution 5: Try removing the splitter

Solution 6: Make sure the telephone wall jack works properly

Solution 7: Check the phone line for noise

Solution 8: Make sure extension phones or other equipment on the phone line are not in use

Solution 9: Make sure the product is connected to an analog phone line

Solution 10: If you use a DSL service, make sure you have a DSL filter installed

Solution 11: If you use a DSL service, make sure the DSL modem is properly grounded

Solution 12: If you use a PBX or ISDN converter, make sure you are using a port designated for fax and phone use

Solution 13: Check for and resolve any error messages

166 Troubleshooting

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HP C4342, C4344 manual Product is having problems sending and receiving faxes

C4342, C4344 specifications

The HP C4342, also known as the HP Photosmart C4342, is an all-in-one printer that has made a significant impact in both home and small office environments. This device stands out for its versatility, combining printing, scanning, and copying capabilities in a single machine. Its sleek design and compact size make it an ideal choice for spaces where real estate is limited, while still providing robust functionality.

One of the main features of the HP C4342 is its ability to deliver high-quality color prints, utilizing HP's advanced inkjet technology. The printer offers a maximum resolution of up to 4800 x 1200 optimized dpi, which ensures that photos and graphics appear vibrant and detailed. Additionally, it is compatible with various paper sizes and types, including photo paper, envelopes, and plain paper, allowing users to print everything from school projects to professional presentations with ease.

The C4342 is equipped with built-in scanning and copying functions, providing users with the capability to digitize documents or create duplicates without the need for a separate machine. The scanner supports a high optical resolution, making it suitable for capturing fine details in images or text. Furthermore, the one-touch copy feature allows for quick and efficient duplication, simplifying everyday tasks.

HP has integrated several technologies into the C4342 to enhance user experience. The printer features HP's Smart Web Printing, which allows users to collect and print content from the web without wasting paper or ink on redundant pages. The device supports borderless photo printing, enabling users to create professional-quality photographs without unsightly white borders.

Connectivity options are another highlight of the HP C4342, allowing for easy setup and operation. The printer supports USB connections for direct user interface with computers, making it straightforward to start printing documents or photos. Additionally, HP's user-friendly software suite simplifies the installation process and offers enhanced editing capabilities for photographs.

In conclusion, the HP C4342 is a reliable all-in-one printer that incorporates a range of features and technologies to meet the diverse needs of users. With its high-quality print capabilities, multi-functionality, and convenient design, it remains a practical choice for anyone seeking an efficient and effective printing solution.