Avoid paper jams, HP Premium Inkjet Transparency Film | HP C4599

Chapter 6

HP Premium Inkjet Transparency Film

▲Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first.

NOTE: The HP All-in-One cannot automatically detect the paper type. For best results, set the paper type to transparency film in the software before printing onto transparency film.

HP Iron-On Transfers

1.Flatten the transfer sheet completely before using it; do not load curled sheets.

TIP: To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them.

2.Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up.

HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards

▲Insert a small stack of HP greeting card paper into the input tray with the print side down; slide the stack of cards forward until it stops.

TIP: Make sure the area on which you want to print is inserted first, print side down in the input tray.

Load originals and load paper

Related topics

•“Set the paper size” on page 44

•“Set the paper type for printing” on page 45

•“Print on transparencies” on page 58

•“Reverse an image for iron-on transfers” on page 58

•“Print a group of addresses on labels or envelopes” on page 59

Avoid paper jams

To help avoid paper jams, follow these guidelines.

•Remove printed papers from the output tray frequently.

•Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a resealable bag.

•Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

•If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the product, and cause paper jams.

•Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

•Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray.

•Do not force paper too far forward in the input tray.

•Use paper types that are recommended for the product.

40 Load originals and load paper

Image 43

HP C4599, C4580 manual Avoid paper jams, HP Premium Inkjet Transparency Film

Contents

Windows Help HP Photosmart C4500 All-in-One series Page Contents Technical information TroubleshootingHP warranty and support Maintain the HP All-in-One HP Photosmart C4500 All-in- One series Help OneHP Photosmart seriesC4500 HelpAll- HP All-in-One at a glance HP All-in-One overview One overview Control panel features Scan/Reprint Menu Default MenuSettings Menu Menu overview Use the HP Photosmart Software Wireless Menu Start Here guide Find more information Find more information Supported connection types Connection informationUSB connection Network connection To enable printer sharing on a Windows computerTo connect the product with the USB cable Connect to an integrated wireless Wlan 802.11 network What you need for an integrated wireless Wlan 802.11 network To connect the product Wireless ad hoc network setupRelated topics What you need for an ad hoc network Click the Wireless Networks tab Create a network profile for other operating systems Connect to a wireless ad hoc network Communication mode Ad Hoc Encryption enabledConnect to additional computers on a network Change basic network settings from the control panel Manage your network settings To restore network defaults Print network settingsTo print the network configuration Restore network defaults General network settings To print the wireless test reportWireless Network Test prints Related topics Network configuration page definitions Wireless 802.11 network settings Connection information Authentication type Encryption EWS Network glossary WEP Connection information How do I? How do Load originals Load originals and load paperTo load an original on the glass To load a thick publication on the glass Choose papers for printing and copying Recommended papers for printing and copying Recommended papers for printing only Load full-size paper or small-size photo paper Additional papers to avoid when copyingLoad paper Papers to avoid To load full-size paper To load small-size photo paper in the input tray To load index cards in the input tray Load index cards To load envelopes Load envelopes Load other types of paper Avoid paper jams Clear paper jams on Load originals and load paper Print from a software application Print from your computerTo print from a software application To set the paper size Make the HP All-in-One the default printerChange the print settings for the current job Set the paper size Set the paper type for printing View the print resolutionTo set the paper type for printing To select a print speed or quality To view the print resolutionChange the print speed or quality Change the page orientation Change the saturation, brightness, or color tone Scale the document sizePreview your print job To preview your print job Change the default print settingsTo change the default print settings Printing shortcuts Click the Printing Shortcuts tab Create printing shortcutsDelete printing shortcuts To create a printing shortcut Print a borderless image Perform special print jobsTo print a borderless image To print a photo on photo paper Print a photo on photo paper Off applies no HP Real Life Technologies to the image To print in Maximum dpi mode Print using Maximum dpiPrint on both sides To print on both sides To print a multiple-page document as a booklet Print a multiple-page document as a booklet To print multiple pages on a single sheet Print multiple pages on a single sheet To print a multiple-page document in reverse order Print a multiple-page document in reverse order Print on transparencies Reverse an image for iron-on transfersTo reverse an image for iron-on transfers To print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesPrint a poster To print on transparencies To print a Web Expand Document Options, and then expand Printer FeaturesPrint a Web To print a poster Click Printers or double-clickPrinters and Faxes Stop a print jobTo stop a print job from the product To stop a print job from the computer Print Insert a memory card Use the photo features To insert a memory card Print photosTo print photos To save photos Save photos to your computer Photos Make reprints of your photos Use the scan featuresTo reprint an original photo To scan to a computer Scan an image or document Edit a scanned document Edit a scanned image To stop scanning Stop scanning Make a copy Use the copy featuresTo make a copy from the control panel Make multiple copies of the same original Change the copy settings for the current job To change the copy quality Change copy speed or quality Make a borderless copy of a photo Perform special copy jobs Resize an original to fit onto letter or A4 paper To resize a document from the control panel To stop copying Stop copying Use the copy features Work with print cartridges Maintain the HP All-in-OneHandle the print cartridges Check the estimated ink levels Choose the right cartridge combination Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tab One Maintain the HP All-in-One Use the print cartridge protector Use a photo print cartridge Remove ink from your skin and clothing Ink-backup mode output Ink-backup modeExit ink-backup mode To align newly installed print cartridges Advanced print cartridge maintenanceAlign the print cartridges Clean the print cartridges To clean the print cartridge contacts Clean the print cartridge contacts One Clean the area around the ink nozzles To clean the area around the ink nozzles Clean the print cartridges on Print a self-test report Clean the HP All-in-OneTo print a self-test report To clean the glass Clean the exteriorClean the glass Clean the lid backing Turn off the HP All-in-One To order print cartridges from your desktop Shop for ink supplies Shop for ink supplies View the Readme file TroubleshootingSetup troubleshooting Troubleshooting common setup issues Product will not turn on Solution Solution 3 Press the On button more slowly Solution 2 Reset the productSolution 4 Contact HP to replace the power supply Solution 5 Contact HP support for service After setting up the product, it does not print Minimum System Checks screen appears To start the installation from a Windows computerReceived a message that an Unknown Error has occurred To uninstall the software and reset the product To uninstall the software completely Click the check box next to Do not show this message again To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click Selective Startup Red X appears on the USB connect prompt To install the softwareTo retry the USB connection To uninstall and reinstall the software Uninstall and reinstall the softwareRegistration screen does not appear Solution 1 Turn on the Broadcast Ssid option Network troubleshooting Solution 4 Unplug the Ethernet cable Weak signal Cannot connect to network during setupSolution 1 Turn on the networked devices Invalid WEP key during wireless setup Solution 3 Enter your network name Ssid carefullyInvalid passphrase during wireless setup Solution 3 Turn on the product Printer Not Found screen appears during installation Clear paper jams Paper jamsTo clear a paper jam from the rear door Information on paper Print quality troubleshooting Wrong, inaccurate, or bleeding colors Solution 4 Check to see if the product is in ink-backup mode Solution 3 Check the paper type Solution 6 Clean or replace the print cartridges Solution 5 Check the print settingsInk is not filling the text or graphics completely Solution 2 Check the paper type Solution 1 Check the print settings Solution 5 Replace the print cartridge Solution 4 Check the print cartridges Solution 2 Use a higher print quality setting Solution 1 Check the paper type Solution 1 Make sure the paper is loaded correctly Solution 3 Rotate the imagePrintouts have horizontal streaks or lines Solution 5 Check the print cartridges Solution 4 Clean the print cartridge nozzlesSolution 6 Replace the print cartridge Printouts are faded or have dull colors Clean the lid backing on Clean the glass on Solution 4 Clean the glass Printouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 3 Ensure that the rear door is securely installed Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Ink streaks on the back of the paper Solution 1 Print on a page of plain paperTo remove excess ink using plain paper Solution 2 Wait while the ink dries Solution 3 Clean the rollers Solution 2 Check the print settingsTo clean the rollers Solution 2 Align the print cartridges Print troubleshootingSolution 4 Contact HP support for service Solution 1 Use TrueType or OpenType fonts Solution 2 Check the envelope type Solution 1 Load the stack of envelopes correctlyEnvelopes print incorrectly Product is not responding Solution 3 Tuck the flaps to avoid paper jamsSolution 1 Turn on the product Solution 2 Load paper in the input tray To check the printer driver status Solution 3 Select the correct printerSolution 4 Check the printer driver status Solution 6 Remove all cancelled print jobs from the queue Solution 8 Make sure the print carriage can move freely Solution 7 Clear the paper jam Product prints meaningless characters Solution 10 Reset the productSolution 1 Reset the product Solution 2 Print a previously saved version of the document Nothing happens when I try to print Cause The product had a paper jam Print troubleshooting 139 Pages in my document came out in the wrong order Solution 1 Check the printer marginsTo check your margin settings Margins are not printing as expected Solution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingText or graphics are cut off at the edge To preview the print layout Solution 1 Check the margin settingsSolution 2 Check the layout of the document Solution 3 Load the stack of papers correctly Blank page came out while printing Solution 4 Try printing with borders Solution 3 Check the print cartridge Memory card troubleshooting Photo light next to the memory card slots is blinking Solution 1 Remove and reinsert the memory cardOn button is blinking My memory card no longer works in my digital camera Solution 1 Insert the memory card properly Solution 2 Remove the additional memory cardProduct does not read the memory card To install the product software Solution 3 Remove the additional memory cardSolution 4 Reformat the memory card in your digital camera Solution 1 Install the product software Solution 3 Turn on the computer Solution 2 Turn on the product Scan halts Scan troubleshootingSolution To map the network drive Select Reconnect at logon Scan fails Solution 1 Turn on your computerSolution 3 Install the HP Photosmart Software Solution 4 Start the HP Photosmart Software Scanned image shows dotted lines instead of text Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layout Text is incorrect or missing Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Solution 3 Select the correct OCR language Solution 2 Check the cables Copy troubleshootingScan feature does not work Solution 1 Turn on the computer Solution 2 Place the original correctly on the glass Nothing happens when I try to copy Parts of the original do not appear or are cut off Solution 5 Clear the paper jam Resize to Fit is not working as expected Solution 1 Scan, enlarge, and then print a copy Printout is blank Image is cropped when I make a borderless copySolution 3 Wipe the glass and the back of the document lid Solution 1 Use Resize to Fit to enlarge the photo Solution 2 Use photo paper to make borderless copies Solution 1 Scan, resize, and print the imageBorderless copy has white space around the edges Product messages ErrorsCarriage jam Solution 2 Clear the paper jam from the front Solution 1 Clear the paper jam from the rear doorSolution 3 Make sure the print carriage can move freely Power connection Power cord and adaptor Power outlet Solution 6 Reset the product Solution 5 Print a self-test reportTo reset the product Solution 7 Contact HP support for service Solution 1 Clear the paper jam Product stall errorSolution 2 Contact HP support Mechanism error Door open Carriage blockedFirmware revision mismatch Memory is full Scan errorsScanner failure Solution 1 Verify if the software is installed correctly Cause The Digital Imaging Monitor was not running Solution 2 Refresh the Windows Device ManagerSolution 3 Verify if the Digital Imaging Monitor is running To refresh the Windows Device Manager To check the power supply Solution 5 Check the power supplyTo check the status of the product To check the USB connection To scan using WIA Solution 7 Try scanning with Windows Image Acquisition WIA To check for and disable the service Solution 8 Disable the Lexbces servicePress the Ctrl + Alt + Delete to open the Task Manager To back up the Registry To disable the serviceOn the General tab, in the Service status area, click Stop Computer Management appears Computer Management screen appears To restart the serviceOn the General tab, in the Service status area, click Start Solution 9 Run the Scan Diagnostic Utility To check the USB chipset and controller Solution 11 Check the USB chipset and controller Troubleshooting To print a self-test report Solution 12 Uninstall and then reinstall the software More information about using a USB hub To uninstall the software completely Click Selective Startup Unable to print Solution 1 Print a testTo print a test To disconnect and reconnect the USB cable Solution 2 Clear the print queueSolution 3 Disconnect and reconnect the USB cable To clear the print queue To verify the print driver To verify that the product is set as the default printer To clear the print queue manually Solution 5 Check if the printer is paused or offlineSolution 6 Clear the print queue manually To check if the printer is paused or offline To print from Notepad Solution 7 Stop and restart the print spoolerTo stop and restart the print spooler To verify the software application Solution 2 Check the power cord and USB cable Product might not be correctly installed To check the USB connection Solution 4 Uninstall and reinstall the product Solution 3 Restart the computerTo uninstall and reinstall the product Select Click here to restart later Double-clickAdd/Remove Programs Product was not found To check the USB connection Solution 3 Restart the computer To uninstall and reinstall the software Product could not find available scan destinations Solution 1 Restart the computer To uninstall and reinstall the software Error occurred while communicating with the product Solution 2 Check the power cord and USB cable Solution 3 Restart the computer Solution 4 Uninstall and reinstall the product Missing HP Photosmart Software Solution 6 Contact HP support for service To install the HP Photosmart Software Solution 1 Install the HP Photosmart Software File messages Error reading or writing the fileUnreadable files. NN files could not be read File not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer Photos not found File corrupted Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera General user messages Memory card error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop Borderless printing error Out of disk space Solution 2 Push the memory card all the way forwardCard access error Disconnected Card is not fully inserted Use only one card at a timeCard is inserted incorrectly Card is damaged Paper messages Solution 2 Make sure the paper is loaded correctly Solution 1 Replace the rear doorSolution 3 Check the print settings Solution 5 Clean the rollers Paper jam or misfeed Product not found Power and connection messagesPaper mismatch Wrong paper width Communication test failed Solution 2 Connect the product to the computer Two-way communication lost Improper shutdown Low on ink Print cartridge messages Carriage stall Power connection Power cord and adaptor Power outlet Solution 5 Print a self-test report Need alignment or alignment failed Solution 3 Check if print cartridges are fully inserted To make sure the print cartridges are installed correctly Solution 4 Align newly installed print cartridgesSolution 5 Print cartridge might be defective Print cartridges incorrectly installed Troubleshooting Non-HP cartridges installed Solution 2 Remove the tape from the print cartridges Solution 1 Insert the print cartridgesSolution 3 Remove and reinsert the print cartridges Printing in ink-backup mode Solution 4 Contact HP support Print cartridges missing or not detected Solution 1 Reinsert the print cartridges Solution 2 Clean the print cartridge contacts Incompatible print cartridges Solution 3 Replace the print cartridge Print cartridges in wrong slot Solution 1 Check the print cartridgeSolution 2 Contact HP support for service Print cartridge is not intended for use in this product To make sure the print cartridges are installed correctly To determine which print cartridge is having the problem Print cartridge problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Troubleshooting Solution 2 Clean the print cartridge contacts Original HP ink depleted Previously used genuine HP cartridge installed Warranty HP warranty and support Before you call HP support After the phone support period Phone support period Placing a call HP Quick Exchange Service Japan Pack the HP All-in-One HP warranty and support Technical information Specifications Environmental product stewardship program Recycling program Material safety data sheetsPaper use Plastics Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Regulatory notices Vcci Class B compliance statement for users in Japan FCC statement Noise emission statement for Germany Regulatory wireless statements Exposure to radio frequency radiation European Union Regulatory Notice European Union regulatory notice Regulatory wireless statements 253 Chapter Index Symbols/Numerics 256 257 258