Chapter 14

Solution: Remove one of the memory cards. You can use only one memory card at a time.

Troubleshooting

Cause: The file system is corrupted.

Solution: Check the display for an error message telling you about the problem and how to solve it.

If the file system on the card is corrupt, reformat the memory card in your digital camera.

CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.

The Photo light next to the memory card slots is blinking

Cause: The HP All-in-One is reading the memory card.

Solution: Do not pull out the memory card while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory card. Wait until the light remains solid. Removing a memory card while it is being accessed might corrupt information on the card or damage the HP All-in-One and card.

The Attention light blinks when I insert my memory card

Cause: The HP All-in-One has detected an error with the memory card.

Solution: Remove and reinsert the memory card. You might have inserted it incorrectly. Turn the memory card so that the label side is on the left and the contacts are on the right (and pointing towards the HP All-in-One), and then push the card forward into the appropriate slot until the Photo light turns on.

If the problem continues, the memory card might be defective.

Cause: You have inserted more than one memory card.

Solution: Remove one of the memory cards. You can use only one memory card at a time.

The photos on the memory card do not transfer to my computer

Cause: The HP Photosmart Software is not installed.

140 Troubleshooting