Chapter 14

•Ink cartridge problem

•Ink cartridge(s) are empty

•Ink cartridge(s) are expired

•Ink delivery failure

•Ink expiration near

•Ink supply error

•Non-HP ink

•Original HP ink depleted

•Print head assembly is stalled

•Print head failure

•Alignment failed

•Replace ink cartridges soon

•Scheduled maintenance

•Wrong ink cartridge(s) installed

•Ink cartridge is missing, incorrectly installed, or not intended for your device

Calibration error

Cause: An incorrect type of paper is loaded in the input tray.

Solution: If you have color or photo paper loaded in the input tray when the printer aligns, the calibration might fail. Load unused plain white letter or A4 paper into the input tray, and then press OK on the control panel.

Troubleshooting

Cannot print

Cause: The indicated ink cartridge(s) are out of ink.

Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing.

The HP All-in-One cannot continue printing until the indicated ink cartridge(s) are replaced. All printing will stop.

For more information, see:

“Replace the ink cartridges” on page 99

Incompatible ink cartridge(s)

Cause: The wrong ink cartridge(s) are installed.

Solution: The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.

For more information, see:

“Replace the ink cartridges” on page 99

162 Troubleshooting