Alignment failed

Cause: An incorrect type of paper is loaded in the input tray.

Solution: If you have color or photo paper loaded in the input tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor.

Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The print head assembly or sensor is defective.

Solution: Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Replace ink cartridges soon

Cause: The indicated ink cartridge is estimated to be low on ink and might need to be replaced soon.

Solution: You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the indicated ink cartridge(s) or follow the prompts on the display or computer screen to continue.

For more information, see:

“Replace the ink cartridges” on page 99

Scheduled maintenance

Cause: The HP All-in-One performs a periodic maintenance procedure to ensure excellent print quality.

Solution: Load unused plain white letter or A4 paper in the input tray. Then follow the prompts on the display or computer screen to continue.

Wrong ink cartridge(s) installed

Cause: The wrong ink cartridge(s) are installed.

Solution: The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with your device. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly.

Troubleshooting

Errors 167